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Crown Honda
Pinellas Park, FL
5,671 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,671 reviews
September 25, 2014
Amy Simpson is great to work with! I gave Amy a list of things I needed in a used car and she honored them all, wanted very much to find the right car for me. She researched cars I foun I gave Amy a list of things I needed in a used car and she honored them all, wanted very much to find the right car for me. She researched cars I found online and forwarded info to me on ones I hadn't noticed–and all this in the used car market which doesn't yield huge commissions for sales people. As a female car buyer I compliment Crown Honda on making sure they have knowledgeable saleswomen on the floor, especially funny, friendly ones like Amy where it was genuinely a pleasure to do business. More
by TPdriver
Employees Worked With
Amy Simpson
September 18, 2014
Horrible finance department - go to your bank first! I went into Crown Honda on friday 9-12-2014 with my down payment prepared to buy any car that I could get financed in. This dealership took advantage I went into Crown Honda on friday 9-12-2014 with my down payment prepared to buy any car that I could get financed in. This dealership took advantage of this and kept trying to get me to take a 2012 civic home (not certified and overpriced) without even being approved for a loan. I gave a deposit because they said I was approved. I wasn't approved. Two days later since they had my deposit already, I went back in to try for a less expensive car. The finance guy was complete rude to me. His name is Justin Callahan and didn't seem to have that much experience in his position. He told me that only one bank would lend me a loan to get in a car and that the bank came back with an offer that was dependant on me PURCHASING GAP INSURANCE. I'm no everyday car shopper, but I even asked him if that was illegal. He said it was not. For 20 minutes we went round and round about this 27.99% loan that REQUIRED me to purchase gap insurance. After again asking him if this was illegal to say to me, he said "You know what, I'll 0 all these totals out for protections and resubmit it again but you'll probably be turned down for the loan because of this." At that point, I walked out the door. I expected more from this dealership other than a con man in the finance department. Luckily, I was approved the next day at their other dealership for 5.99%. That finance person did their job! STAY AWAY FROM THIS DEALERSHIP. They also tried to let the salesman work two car deals at once. I had no personal attention until the second day. More
by martinramirez
Employees Worked With
Ken Feck
September 11, 2014
Routine Maintanance I could not ask for a more Knowledgeable Service Advisor. Michelle Desert diagnosed the problem and got me right in/out. The folks at Crown Honda are I could not ask for a more Knowledgeable Service Advisor. Michelle Desert diagnosed the problem and got me right in/out. The folks at Crown Honda are always courteous, thorough and honest. More
by ehb1
Employees Worked With
Michelle Dessert
September 08, 2014
Paul Shuvra Paul really worked hard to get me the car and the price that I wanted. He was very professional and customer-oriented. My experience getting a car fr Paul really worked hard to get me the car and the price that I wanted. He was very professional and customer-oriented. My experience getting a car from him was wonderful and would definitely recommend him to other people. More
by Cruz Remel
Employees Worked With
Ralph Carter, Shuvra Paul
September 08, 2014
Paul Shuvra I had a wonderful experience purchasing my vehicle from Paul. I felt he was honest and wanted the best for me as a consumer. I will recommend him to I had a wonderful experience purchasing my vehicle from Paul. I felt he was honest and wanted the best for me as a consumer. I will recommend him to others as well as reach out to him for any future purchase. More
by myaitanes
Employees Worked With
Shuvra Paul
September 04, 2014
Eva Vigh I love my sales person Paul Shuvra.Nice job Paul!He did excellent job!He was friendly, helpful. He a people person.I have a good time bying my c I love my sales person Paul Shuvra.Nice job Paul!He did excellent job!He was friendly, helpful. He a people person.I have a good time bying my car.I love it! More
by eva.vigh.142
Employees Worked With
Shuvra Paul
August 31, 2014
Amy Simpson Amy is not a typical salesperson. She listens and she is authentic.She is working hard to get us the right car and deal.Thankyou. Amy is not a typical salesperson. She listens and she is authentic.She is working hard to get us the right car and deal.Thankyou. More
by polgarawisdom
Employees Worked With
Amy Simpson
August 21, 2014
Bob Appel- Wonderful Salesman Recently interacted with Bob Appel when I leased a new Honda CRV. Bob is a wonderful person to work with and although new to the car dealership world Recently interacted with Bob Appel when I leased a new Honda CRV. Bob is a wonderful person to work with and although new to the car dealership world he is picking up his trade very well. My family really liked him.We wish him all the best for the future and hope to work with him on our next car. More
by Nitin Sri
Employees Worked With
Robert Appel
August 20, 2014
great experience My first carshopping wouldn't have been so simple and awesome experience without Amy Simpson. She was friendly and patience Thank you amy I really My first carshopping wouldn't have been so simple and awesome experience without Amy Simpson. She was friendly and patience Thank you amy I really love that car More
by mveszpremi
Employees Worked With
Amy Simpson
August 20, 2014
Routine maintenance. Matt Santmeyers took over my appointment when the advisor I was paired with had called out. He was friendly and helpful. Despite the service departmen Matt Santmeyers took over my appointment when the advisor I was paired with had called out. He was friendly and helpful. Despite the service department being busy, and shorthanded, he was patient and helpful. He listened to my requests and honored them. Matt couldn't have been more pleasant to work with. I would recommend him to anyone and look forward to dealing with him for my service needs in the future. He is an asset to Crown Honda. More
by Saphyre
Employees Worked With
Matt Santmyers
