Crown Honda

great experience I leased a 2015 Honda Civic.My salesperson Courtney polivka was very helpful and friendly.She treated me like she knew me for a long time.This was my I leased a 2015 Honda Civic.My salesperson Courtney polivka was very helpful and friendly.She treated me like she knew me for a long time.This was my first new car and Courtney made my experience a great one. Thank you so much More

Felt very well taken care of . Amy Simpson helped me and I can't say enough about her professionalism, friendliness and overall knowledge. First time I buy a car without my husband Amy Simpson helped me and I can't say enough about her professionalism, friendliness and overall knowledge. First time I buy a car without my husband who passed away. Thank you for a great job! More

pleasure to do business I was contemplating buying a new car when a friend of mine said I should see Amy Simpson. I expressed to her what I was looking for and she had the ca I was contemplating buying a new car when a friend of mine said I should see Amy Simpson. I expressed to her what I was looking for and she had the car there in about a week. Went to look at it and was driving it home in about 4 hrs. She made everything so simple and a deal I couldn't refuse. Thx for everything! More

Excellent service for routine service visit. Crown has been my service center for many years since buying my first Accord. I visited Crown for my 30,000 mile servicing o n my 2012 Odyssey and rec Crown has been my service center for many years since buying my first Accord. I visited Crown for my 30,000 mile servicing o n my 2012 Odyssey and received excellent treatment. The staff, especially Randy Stiles were friendly and accommodating and the service was completed in a timely manner. The only downside was the car wash was not in service so my vehicle was not cleaned after the service. Not a problem for me at the time. I will continue to use Crown in the future for my service and repairs. More

Great service in an Emergency I called the dealership with an emergency and spoke with Brooks Falzone. Brought my car in to check the whirring noise when the car was turned on and I called the dealership with an emergency and spoke with Brooks Falzone. Brought my car in to check the whirring noise when the car was turned on and to get a cap for the power steering tank that dropped when I took it off to check the fluid. I also had another concern - corrosion on the battery where it connects to the cable. A diagnostic test was done and I had other items that needed attention. Brooks was very helpful going over what needed to be done as soon as possible to have a safe running vehicle. All was taken care of and was given a list of items that will need future attention. I was pleased with the service and work. Angela Arnold More

First Time Customer My driver's front airbag inflator was recently replaced at Crown Honda due to a recall. It was my first time at Crown Honda, and John Cowell was my ad My driver's front airbag inflator was recently replaced at Crown Honda due to a recall. It was my first time at Crown Honda, and John Cowell was my advisor. He was very friendly and directed me to the waiting area, which included a computer room. My vehicle was quickly repaired, and I was on my way. When I'm ready to replace my Honda Accord, I would choose Crown Honda. More

Great Way to start the Week!!!!! After 14 years and almost 70,000 miles on our Pathfinder we decided it was time for a new car. My husband had done some internet research and felt th After 14 years and almost 70,000 miles on our Pathfinder we decided it was time for a new car. My husband had done some internet research and felt that the Honda CR-V offered everything that we needed for a retired couple. Monday, October 27, we took a ride over to Clearwater to see what the financial set up would be, and I was curious to see if I would enjoy driving a Honda as much as I had my Pathfinder. My husband had previously exchanged e-mails with Ralph Carter, and that day we had the lucky opportunity to meet Mr. Carter. He is a very friendly, warm person, dedicated to seeing that the customer is satisfied with the product. In a matter of an hour or so, we had our CR-V picked out, and my husband test drove it. He did enjoy driving it! Our next step was in the financial area, and I kid you not, within a few hours we were on our way home with a new car. Thank you Mr. Carter, you are wonderful! (As for me, I do enjoy driving it around the South Tampa area.) All in all, we had a very pleasant buying experience and would recommend Crown Honda and Mr. Carter to our friends. Geri Espinosa More

Happy Customer! Recently purchased my 5th Honda from Crown, and had a strange little squeak that I could not really identify. Brooks took all of my information, and Recently purchased my 5th Honda from Crown, and had a strange little squeak that I could not really identify. Brooks took all of my information, and within short order returned to tell me the Tech had identified the problem, and had corrected it. Brooks was great, and credited the ability of the Tech! Nice to see employees working so well together. Fast, courteous and helpful! Thank you!!! And I always like to give a shout out to Ken Feck who assisted us in purchasing our latest Pilot...Thanks Ken! More

Service Department Fails to Get the Right We took our Odyssey in for the recall of the fuel pump and at the same time a full interior and exterior detail. When we called they stated the vehic We took our Odyssey in for the recall of the fuel pump and at the same time a full interior and exterior detail. When we called they stated the vehicle was done and when asked about the detail, it appeared that was forgotten and that it could not be done even though it was scheduled. Picked up the van without the detailing being done. We then had to return the van since the pump work was not correct. Called several times without return calls. Finally we did get through to a different service rep and scheduled an appointment. Again we took it in on a Friday and scheduled the repair and full detail. Told our Service representative they could have it until late Monday as we would not need it over the weekend. Picked the van up Monday and the repair was done but looking at the van you could tell the detailing was not done. Was charged over $200 and it did not even look liked they washed and waxed the van much less detailed. The mats were never removed during the detailing and there was still dirt all over. Windows were not even cleaned. Just a sorry excuse of a detailing job. Emailed the Joe and Jay with a video that day showing the lack of work and still have not heard any response. Talk about lack customer service not even to knowledge an email much less respond to the issues at hand. More