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Crown Honda
Pinellas Park, FL
5,678 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,678 reviews
August 31, 2015
Bought a New Car Frank was outstanding! He took the time and listened to me about everything I wanted in my new car. I never once felt pressured. Hours before coming t Frank was outstanding! He took the time and listened to me about everything I wanted in my new car. I never once felt pressured. Hours before coming to this dealership and meeting Frank, I was at another Honda dealership and ended up leaving there because I didn't feel as if the salesman was listening to me and what I wanted. He made me feel as if he just wanted to "make a sale". So I left there and came here. Frank made it an exciting experience, as it should be! And ensured I was buying exactly what I wanted. Thank you so much Frank Lovett! More
by Happy Customer
Employees Worked With
August 28, 2015
Service Excellence I was having an issue with my new Accord and had the delightful experience of having Michelle Dessert as my service adviser. Michelle is the the best I was having an issue with my new Accord and had the delightful experience of having Michelle Dessert as my service adviser. Michelle is the the best service adviser I have ever had the pleasure to have dealt with. It is because of her that I will be a loyal Honda customer forever!! Thank you Michelle. More
by Clarence 51
Employees Worked With
August 28, 2015
oil change and scheduled maintenance Michelle Dessert consistently provides superior service, without fail. Bringing in the car isn't one of my favorites and Michelle makes it a smooth a Michelle Dessert consistently provides superior service, without fail. Bringing in the car isn't one of my favorites and Michelle makes it a smooth and efficient process. Thank You Michelle!!!!! More
by gytha
Employees Worked With
Other Employees :
David Walker. He got me in and out within an hour....again...efficient. That was an Awesome move.
August 27, 2015
Thank you! Quick, professional and above all problem solved! Jason was very helpful. Got us out sooner than expected-which is always a plus! Thank you for maki Quick, professional and above all problem solved! Jason was very helpful. Got us out sooner than expected-which is always a plus! Thank you for making it a breeze. More
by vizfam
Employees Worked With
Jason Andrzejewski, Jason Imler
August 27, 2015
Oil change Great service, friendly staff. Went in for an oil change,no appointment and the wait was minimal. I prefer the dealership for my vehicle especially Great service, friendly staff. Went in for an oil change,no appointment and the wait was minimal. I prefer the dealership for my vehicle especially if I have a coupon. More
by Stella
Employees Worked With
Dawn Mechem
August 27, 2015
Great people and service Service Advisor Daimara Morrill and her service technicians and greeters, especially Mr. Shelton (no relation), consistenly offer friendly, fast and p Service Advisor Daimara Morrill and her service technicians and greeters, especially Mr. Shelton (no relation), consistenly offer friendly, fast and professional assistance to customers at Crown Honda in Pinellas Park FL. Every person I contact at that facility would make a fine next-door neighbor or friend. Today's service was just another example of how dealerships should treat customers. I have bought my last three Hondas from this dealership, and I will follow it to the new location, which is just north of the current site. I only hope the service department will take its beautiful black cat to the new location. The cat really makes the department seem like home. Keep up the good work! More
by Happy
August 27, 2015
Crown Honda Car Lease Bob Appel of Crown Honda made my leasing of a 2015 Honda Civic a painless experience. Bob was very knowledgeable, courteous and very helpful. He expla Bob Appel of Crown Honda made my leasing of a 2015 Honda Civic a painless experience. Bob was very knowledgeable, courteous and very helpful. He explained to me just about everything that the Honda Civic had to offer. His knowledge of the car helped me make the right choice for my driving needs and most of all my budget. In addition to the choice of my car, big kudos go out to Jim Hesselgrave for explaining everything to me that I was signing and the options that were being offered. With confidence, I give Bob, Jim and Crown Honda an 'Excellent' rating. Sal Sforza More
by SLSHonda
Employees Worked With
Jim Hesselgrave, Robert Appel
August 27, 2015
Another great buying experience wth my friends at HONDA ! I went online to find a used Honda CRV.Once I found one I setup an appointment thru live chat for the very next day.I believe the persons name online I went online to find a used Honda CRV.Once I found one I setup an appointment thru live chat for the very next day.I believe the persons name online was Jason who set up my appointment.The sales person Edward Mitchum was there to greet me exactly the time I had set up at 930am.He was very friendly and eager to make me a satisfied customer but not pushy.Zak the manager was also friendly as was Michelle Dessert in the service dept.as I poked my head around the corner to say hi she smiled and said 'what are you doing here? I told her I was purchasing another CRV and she replied 'good choice. At 1230 I was leaving in my new used Honda CRV EX-L .It had gas and was detailed I thought 3 hours was not bad at all.That included reviewing and test driving the vehicle I was wanting to purchase, trading my vehicle and going thru the finance dept.I do not remember the gentlemans name in the finance dept. He was jovial and at times humerous.I think his name was Robert Haines. Maybe my only disappointment was no service manual came with the car but I went online to ebay and purchased one for 23 dollars. I simply did this so I could keep track of the maintenance schedule and learn the inside controls of the vehicle.So, thank you again Honda and your personal for another great buying experience and for my third Honda purchase.I love it and I will recommend you to friends and family ! More
by Honda CRV fan
August 26, 2015
Michelle Dessert -best manager associate at Crown Honda Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always k Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always keeps her customers informed as to the progress of their car maintenance. I have always had my maintenance explained as to what exactly needs to be done. Thank you Michelle! More
by Crosstour
Employees Worked With
August 26, 2015
Michele is the Best - She always takes care of me! My Odyssey has almost 200,000 miles and still runs like a champ! Thanks Michele and Mike for keeping it in perfect shape! And Thanks Michele for goi My Odyssey has almost 200,000 miles and still runs like a champ! Thanks Michele and Mike for keeping it in perfect shape! And Thanks Michele for going out of your way to make it convenient for me! More
by J La
