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Crown Honda

Pinellas Park, FL

4.8
5,678 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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7671 US Highway 19

Pinellas Park, FL

33781

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Showing 5,678 reviews

April 13, 2017

great sales people Gloria Baraban was the best sales person I ever met and was a help in my deciding to buy a new car,If ever decide to buy another car in the future it More

by Gene M ERGENDAHL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 12, 2017

Positive experience Marc Fatigati was my service provider. He was very nice and helpful. It also helped that he rooted for the same football team as me (lol)! The recall More

by Rachel N Willis
Recommend Dealer
Yes
Employees Worked With
Marc Fatigati
Apr 13, 2017 -

Crown Honda responded

Thanks Rachel! We're happy to hear that Marc was so helpful and attentive, and made sure that you were well accommodated throughout your service experience. It's wonderful to know that all of your questions and concerns were addressed, and that you felt confident with his assistance. We appreciate your business and hope to work with you again in the future. Regards, Crown Honda

April 11, 2017

PURCHASE OF CRV. We bought a CRV 2017 from Karen Rosen. Karen was very friendly, pleasant and helpful. She explained everything about the car, but invited us to come More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Rosen
April 11, 2017

Good experience Randy Stiles was professional, knew what he was doing, did his best to meet my expectations- l and I had a good experience. He represents your deal More

by rene3277
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2017 -

Crown Honda responded

Thanks for the 5-star rating, Rene! We're happy to hear that Randy was so helpful and accommodating, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Crown Honda

April 11, 2017

Great experience Jonathan Plasky was an excellent salesman. He was upfront and honest. He made buying a car for the first time for my son a breeze! I highly recommend More

by DCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Plasky
April 11, 2017

Frank Lovett was an awesome salesman. He took the time to listen to my want and needs in my new car selection. I highly recommend his service at the Honda car lot More

by Sean D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lovett, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Antoulinakis
April 10, 2017

Excellant auto Service I purchased my Honda in 2014 and have always brought it to Crown for servicing. They never try to oversell their products or services. My service ad More

by ceva154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McLaughlin
Apr 23, 2017 -

ceva154 responded

CROIWN HONDA DOES NOT CARE ABOUT THEIR SERVICE CUSTOMERS. AFTER MY SERVICE APPOINTMENT I NEEDED TO PICK UP THE FLOOR MATS I ORDERED. THEY WERE NOT THE ONES I ORDERED. JAMES OBVIOUSLY FIGURES IF YOUR A WOMAN YOU WOULD NOT CARE. I SENT AN E-MAIL TO THE DEALERSHIP AND THEY NEVER EVEN RESPONDED. I SPENT $142.00 ON CRAPPY ALL WEATHER MATS THAT WERE DISCOLORED IN AREAS. WHEN I WENT TO RETURN THEM I WAS SENT HERE AND THEN THERE AND WHEN I REQUESTED A MANAGER I WAS FINALLY TAKEN CARE OF AND IT TOOK A WEEK FOR MY CREDIT TO APPEAR ON MY CREDIT CARD. MY RATING OF CROWN HONDA FROM 1 - 5 IS 0. I WILL NEVER RETURN TO CROWN HONDA.

Apr 26, 2017 -

Crown Honda responded

Dear ceva154, We appreciate you posting an update to your prior review and alerting us to your concerns. We apologize that your email went unanswered and will investigate this. We will be happy to try to resolve your concerns, and to that end I have called and left you a message. Please call me back at your earliest convenience on the direct number I left in my message. Sincerely, Michelle Leggett, Parts Manager.

April 09, 2017

Recall on airbag Excellent service, fantastic waiting area enjoyed waiting clean inside and out Michelle was very friendly and took the time to explain what regarding More

by Carlson, k1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Crown Honda responded

Hi Carlson, Thank you for your very kind review. We are pleased to hear that we were able to help you with your the recall and keep you comfortable while you waited. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Honda

April 08, 2017

Crown Honda is wonderful! I am a Canadian and many years ago, my Honda needed servicing while I was in Florida. It was just a stroke of luck that I chose Crown Honda and my co More

by demwood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2017

Amazing Deal & Service! This was by far the best car buying experience I've had. From the moment I spoke to Metin on the phone I was pleased. I have had such horrible experie More

by ialtuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metin Cihaner
Apr 10, 2017 -

Crown Honda responded

Hello ialtuna, Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us and at the price that fits your budget! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy! Regards, Crown Honda

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