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Crown Honda
Pinellas Park, FL
5,678 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,678 reviews
June 12, 2017
Brooks Falzone-Excellent! I needed to have some routine maintenance work done on my car and I was able to schedule the work to match the time when I was returning from a busine I needed to have some routine maintenance work done on my car and I was able to schedule the work to match the time when I was returning from a business trip and I was quite pleased and impressed that I could arrive at the dealership and have this work done in a very timely manner so that I could leave in time to return to my home at a reasonable hour after a very intense business trip. It was like clockwork; everything went smoothly and my car is running like the day I drove it off the lot! Thank you, Brooks for being so reliable and informative. I feel like Mr. Falzone is a trusted friend that I can count on to give me valuable and dependable information to assist me in making important decisions about my car. It would be great if everyone in the world could have individuals like Mr. Falzone in their employ. More
by Florida/Pgh Penguins guy!!!
June 10, 2017
Best Car Buying Experience Ever! As a woman I usually dread going to a dealership to buy a car, but this experience was the exact opposite of my expectations. Enver Bekric was AMAZING As a woman I usually dread going to a dealership to buy a car, but this experience was the exact opposite of my expectations. Enver Bekric was AMAZING. He broke all the old stereotypes I had of car buying. He was friendly, helpful, professional, and never pushy. We were buying a used car for my elder mom and we were on a tight budget. Enver and his team did everything they could to match us with the perfect car and came in on our budget. You would have thought we were buying a $50,000 car given the amazing customor service we received. Other dealerships we went to ignored us, or out right lied to us. My mom drove off in her new car with the biggest smile on her face. Thank you, Enver!!! I will be buying a new car in next 4 months and I plan to return to Enver and Crown Honda. By the way, this is the first time I have ever written a review of this kind. Come meet Enver for yourself and you'll be the next one writing a glowing review! His sincerity and intergrity will bowl you over. I know, those aren't words we usually use to describe people in this field. It surprised us, too. More
by Very Happy Customer!
Employees Worked With
June 10, 2017
Metin was wonderful Metin Cihaner was excellent - he patiently waited while we tried both our car seats in the back of a new Civic Hatchback. I also appreciated that he Metin Cihaner was excellent - he patiently waited while we tried both our car seats in the back of a new Civic Hatchback. I also appreciated that he talked to me since it was going to be my car (most salesmen will only talk to my husband). He made the negotiation process on a new lease straightforward and quick and finance was equally fast, which we were thankful for with our 3 year old in tow. He was even kind enough to help us get the new car home too! More
by CoastalCooper
Employees Worked With
Metin Cihaner
June 08, 2017
Service Dept Since purchasing my vehicle at Crown Honda, I have used the service department and always leave very satisfied. James McLaughlin is always very helpfu Since purchasing my vehicle at Crown Honda, I have used the service department and always leave very satisfied. James McLaughlin is always very helpful and professional. More
by Kris64
Employees Worked With
James McLaughlin
June 07, 2017
Very Pleased! Great Experience! Enver and the Crown team were extremely helpful and patient! I would definitely recommend them to a friend! Their website was also Great Experience! Enver and the Crown team were extremely helpful and patient! I would definitely recommend them to a friend! Their website was also very easily navigable. More
by Kiaowner
Employees Worked With
June 07, 2017
Michelle Dessert is great and efficient. Michelle makes certain my car is done as planned and on time. Better still, this dealership does not run up a bill . . . maintenance is done, but not Michelle makes certain my car is done as planned and on time. Better still, this dealership does not run up a bill . . . maintenance is done, but not more than necessary. An example, my car was due for a tire rotation and alignment, however, the service staff found the alignment wasn't needed. Therefore, I wasn't charged - it's a breath of fresh air to be able to trust a dealer and their staffs - it comes from the top. I don't know all of the service people's names who worked on my car, but they optimized their time and mine when a piece of equipment needed for alignment was unavailable - they chose a different manual device to attach to the 4 tires to assess the condition of the alignment to use their time wisely . . . they were ready when the equipment needed became available and they proceeded to use it. I am very pleased with this demonstration of time management. More
by likevalue1
June 07, 2017
Michael Tan is helpful and listens Michael is interested in identifying the vehicle that best matches the needs of the person and not just selling. He doesn't rush a decision, but asks Michael is interested in identifying the vehicle that best matches the needs of the person and not just selling. He doesn't rush a decision, but asks careful questions to assist a person in making a choice. It's obvious he wants a long-term customer than a quick sale. I really appreciate the attitude and it's why I drive over the Bridge to buy from this dealership. More
by likevalue1
June 06, 2017
Top knotch from the beginning to end I had a great experience with Michael Tan. He took time to discuss the vehicle and was a fun guy all around. Made me feel no pressure at all. I love m I had a great experience with Michael Tan. He took time to discuss the vehicle and was a fun guy all around. Made me feel no pressure at all. I love my Odyssey and will recommend Michael to family and friends. More
by Laura M
June 04, 2017
Excellent Dealership Excellent Service. I routinely come in for an oil change and have the pleasure of working with Brooks Falzone each time. He's knowledge, pleasant and Excellent Service. I routinely come in for an oil change and have the pleasure of working with Brooks Falzone each time. He's knowledge, pleasant and very efficient at what he does. You have a long time customer in me. More
by CB
Employees Worked With
June 03, 2017
Always friendly, courteous service There was always someone around watching to make sure we were taken care of. Our sales person, Darren Smith, did a great job - and it was his first d There was always someone around watching to make sure we were taken care of. Our sales person, Darren Smith, did a great job - and it was his first day at Crown. Her was extremely helpful and personable. We were his first sale in his new job. Daimara Morrell was very efficient and personable when I returned to have the mirrors replaced (there was a defect that Darren noticed before we drove away in the car). More
by Marty Synnott
