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Crown Honda
Pinellas Park, FL
5,678 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,678 reviews
December 28, 2017
Quick and fast process no whammies! Thanks to Ryan Hughes it was a quick fast painless experience. Thanks for they checking vehicle to ensure satisfaction and assisting with returning a Thanks to Ryan Hughes it was a quick fast painless experience. Thanks for they checking vehicle to ensure satisfaction and assisting with returning a test drive from another dealership. More
by Nbk2tek
Employees Worked With
Ryan Hughes
December 28, 2017
excellent Karen very helpful in all ways. She knew we were in a hurry and accommodated us. She was helpful without putting on too much pressure. Karen very helpful in all ways. She knew we were in a hurry and accommodated us. She was helpful without putting on too much pressure. More
by Sherry Sultenfuss
Employees Worked With
Karen Rosen
December 26, 2017
100% SATISFIED!!! Brought in my car for a warranty item. Brooks Falzone was the MAIN MAN. He was friendly, courteous, and a good communicator. All work completed quickl Brought in my car for a warranty item. Brooks Falzone was the MAIN MAN. He was friendly, courteous, and a good communicator. All work completed quickly and I was on my way. Overall, a very good experience. More
by oldguy
Employees Worked With
December 22, 2017
Great service Went in For an oil change. Brooke Falzone for me in, got me a great deal with coupons etc., and got me out in a timely manner Went in For an oil change. Brooke Falzone for me in, got me a great deal with coupons etc., and got me out in a timely manner More
by patshondacrv
Employees Worked With
December 22, 2017
Leaking Battery I bought this Honda CRV on December 13,2014. I stored in behind a dealership lot off 34th Street. The car had over 214 miles on it. When I picked the I bought this Honda CRV on December 13,2014. I stored in behind a dealership lot off 34th Street. The car had over 214 miles on it. When I picked the car up from there the battery was dead. I asked Jeff the salesperson about this and. He said its okay but it was just that it set too longer this was in early March. I always take my car into your dealership when I am down here. When I went on December 20th James McLaughlin told me that my battery was leaking acid. Instead of the service I went for I decided to get the battery done first. I am very upset and I believe this battery was a defective one from the beginning.I am not pleased and I feel that I have been used. I had a 2000 CRV before this one and I never had to replaced the battery. I am a senior and I really have to watch my money and this has really set me back. Would you please check into this battery mess and get back to me. My bill for this visit was $315.00 for this visit. Thank you. Laura McVeigh James McLaughlin is an excellent Service Advisor. He is very customer friendly and explain what will be done to my car. More
by None
Employees Worked With
James McLaughlin
December 22, 2017
Excellent Service! It has been years since going to dealership and my experience was painless. Sejad Gurdic greeted me a smile and the customer service was excellent. It has been years since going to dealership and my experience was painless. Sejad Gurdic greeted me a smile and the customer service was excellent. No pressure, answered all me questions thoroughly and when I decided on the car I wanted he explained all the bells and whistles. Thank you, Wendy More
by WendyB
Employees Worked With
December 21, 2017
GREAT Michelle was terrific, kept me abreast what was doing with my Honda, She followed up with the missing part that they received. Will set up an appointm Michelle was terrific, kept me abreast what was doing with my Honda, She followed up with the missing part that they received. Will set up an appointment when I return from my vacation. More
by allan fleischer
Employees Worked With
December 21, 2017
Awesome Buying Experience! Enver went above and beyond to assist me with the purchase of my Honda. He is truly an asset to Crown Honda. Thank you, Nancy L. Enver went above and beyond to assist me with the purchase of my Honda. He is truly an asset to Crown Honda. Thank you, Nancy L. More
by Nancy L
Employees Worked With
December 21, 2017
Battery Nightmare I currently have 2 2012 CRVs and consider myself a loyal Honda owner. Over the years I have bought 3 Hondas from this dealership alone. I have owned I currently have 2 2012 CRVs and consider myself a loyal Honda owner. Over the years I have bought 3 Hondas from this dealership alone. I have owned 4 other Hondas in the past. I have had problems with the batteries in both CRV vehicles. About a year ago, I kept having to have both cars jumped, drove to the dealer and was told nothing was wrong with the battery. Finally, after multiple trips due to dead batteries they decided that there was something wrong with them and replaced both factory installed batteries with a new battery. They were under warranty (about 4 years old) and so I did not have to pay for them. I was just out the time and effort involved in jump starting the batteries and driving the cars to the dealership again and again. Okay. I can accept that No problem. A year later the new battery dies again. I take it to the dealer. They tell me nothing is wrong. A few days later, it dies again. I jump it, take it to the dealer, they now tell me I need a new battery. The new battery that was put in to replace the factory installed battery a year ago is no longer working. It had no more than 15,000 miles on it. They then tell me that I have to pay for a new one because the one they put in for free does not have a warranty, again after a year and 15,000 miles later. So much for warranties!!! I think Honda uses cheap replacement batteries for under warranty batteries so then when the cheap battery quits working the customer is stuck with buying another one. I am just waiting for the other car's battery to quit. I've got my jumper cables ready. More
by CindysCRVs
December 21, 2017
Recall and service I was able to take my car in early, and was greeted directly by Randy and Brooks. He was able to get my car serviced early and was so wonderfully hel I was able to take my car in early, and was greeted directly by Randy and Brooks. He was able to get my car serviced early and was so wonderfully helpful. This was a great experience. Se4vice help could no5 hav3 been better. I appreciate Crown Honda and it’s Service team. More
by Virginia
