
Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Easy to make an appointment, greeted by Justin, smooth drop off. Only issue was the 8AM shuttle was just leaving and I needed 2 mins, the driver said he would be back around at 8:30 however the ladies in drop off. Only issue was the 8AM shuttle was just leaving and I needed 2 mins, the driver said he would be back around at 8:30 however the ladies in the office said the next shuttle was 9:30, fortunately it was a quiet morning and the shuttle driver came back around to take myself and 2 other customers to their destinations. No issues with shuttle pick-up, and checking out with parts staff was quick. More
Eric got our Jeep in and out on the same day. He explained what was needed and what was accomplished. Very nice. Very respectful. Very professional. He explained what was needed and what was accomplished. Very nice. Very respectful. Very professional. More
I worked with Bryan Hamadi, for the entire transaction of a new truck all via phone calls and emails which I believe is not easy but Bryan was patient, and very friendly and helpful. I appreciate all the hel a new truck all via phone calls and emails which I believe is not easy but Bryan was patient, and very friendly and helpful. I appreciate all the help he gave me through the entire process and even continued after I received delivery of the truck. His costumer service was great, anybody working with him will have a very pleasant buying experience! Thank you Bryan! More
Kelsey is extremely service oriented and friendly. She followed up with me regarding my parts that came in and scheduling the service time around my work availability, which I really appreciated. Tech She followed up with me regarding my parts that came in and scheduling the service time around my work availability, which I really appreciated. Techs were fast and on time, aligned with their work estimates. More
This was a seamless experience. Normally we avoid dealerships - but our experience with Mark and his team was outstanding. Truly excellent. Normally we avoid dealerships - but our experience with Mark and his team was outstanding. Truly excellent. More
Great customer service. Answered all questions about my vehicle and warranty. Was able to get things done in a timely fashion. Answered all questions about my vehicle and warranty. Was able to get things done in a timely fashion. More
The vehicle part was delayed but, they did a great job at communicating with me throughout the entire process and keeping me up to date. As soon as the part came in, they installed it same day and got me bac communicating with me throughout the entire process and keeping me up to date. As soon as the part came in, they installed it same day and got me back on the road. More