
Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Customer communications is poor. My car sat for 2 weeks waiting for functional fuel pumps. It was returned dirty and no gas. I had to tow it back when I fueled it at Costco due to f My car sat for 2 weeks waiting for functional fuel pumps. It was returned dirty and no gas. I had to tow it back when I fueled it at Costco due to fuel pump negligence by the techs. Gas leaked all the way back to the shop to correct their errors. Very disappointed with the Mopar mechanics. My car still smells like gas due to the leakage. I feel that a discount is due because I rented a car for 2 weeks and had to pay for a tow. No one apologized and I never heard back from Mike, the supervisor. More
I think it very bad that you charged me 3% on my 275 oil change. You people sold me a car you made money there and the lady said that everybody does it know everybody doesn’t do it I think and don’t moving change. You people sold me a car you made money there and the lady said that everybody does it know everybody doesn’t do it I think and don’t moving forward. I will not be taking my car to your dealership for repairs that I have to pay for. More
Excellent Service! Pleased with our experience with all the staff at Crown Dodge. Positive experience with cashiers in booking appointment and service from Justin! Th Pleased with our experience with all the staff at Crown Dodge. Positive experience with cashiers in booking appointment and service from Justin! Thank you! More
Mike helped me out in service! Everyone who was involved and getting my car back to me was amazing. Kelsey, Liz call Mark and Britney I’ll make sure everything was taken care of in Everyone who was involved and getting my car back to me was amazing. Kelsey, Liz call Mark and Britney I’ll make sure everything was taken care of in the process. Thanks guys. :) More