
Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Very unhappy with Crown. I had enrolled in Jeep Wave and was eligible for 3 free oil changes. My Jeep Wave membership was cancelled without notification until I took my Jeep I had enrolled in Jeep Wave and was eligible for 3 free oil changes. My Jeep Wave membership was cancelled without notification until I took my Jeep for an oil change. Much time was wasted trying to restore the membership. MOPAR informed me that it was a sales incentive and Crown had cancelled the enrollment. I paid $148 for the oil change. In addition, at the time of purchase I was promised a set of seat covers. When I told the finance manager about the covers and that it should be added to the Due Bill he said that it would be left off but the parts department would call me when they arrived. I was never called, this was also sales xx. I will not go back to Crown. More
Justin was so accommodating! I called the morning of and my Jeep was fixed that afternoon. Justin was kind and caring for the situation I am so happy! I called the morning of and my Jeep was fixed that afternoon. Justin was kind and caring for the situation I am so happy! More
Service was great. Kelsey was very helpful and nice. I gave a 4 star review because I took my car in for one problem and ended up having something else get broken and h Kelsey was very helpful and nice. I gave a 4 star review because I took my car in for one problem and ended up having something else get broken and had to get my car towed back down to the dealership. Kelsey helped with this issue again and was very professional about it. More
The dealership is outstanding. They are there for whatever you need and extremely helpful. They let you know on the status of your vehicle as soon as they know. They are there for whatever you need and extremely helpful. They let you know on the status of your vehicle as soon as they know. More
The entire staff sets the standard for service. Employees like Joleen who are excellent communicators and make certain everything is done correctly!! Employees like Joleen who are excellent communicators and make certain everything is done correctly!! More