Crown Dodge Chrysler Jeep RAM

I'm Lucky that I did not get killed driving the unsafe 2009 Jeep Rubicon they sold me for an over inflated price. The Sales Manager said this is a Chrysler Certified Per-Owned Vehicle that they spent $ 2009 Jeep Rubicon they sold me for an over inflated price. The Sales Manager said this is a Chrysler Certified Per-Owned Vehicle that they spent $2,000 getting it Certified. After numerous break downs and phone calls, I found out it was not a Chrysler Certified Per-Owned Vehicle. Some of the problems: Broken rear track bar bracket, axle could fall off and roll over vehicle. Wheel lug nut where undersized and wheels could have fallen off. Dislocated rear axle spring. Rear Sway Bar rubbing through break lines. Transfer case shifting cable broke first time tried to use it. Transfer Case is bad and needs to be replaced. Oil press sending unit was bad. Bad oil leak. and a few other items. The sales manager agreed to give me $3,000 off, then changed it to $2,000 on the contract without telling me. When I found out it was too late. I got this 2009 Jeep Rubicon about 6 weeks ago, I have not been able to drive it for the past 3 weeks because it's unsafe to drive. A few weeks after buying this Jeep I found Crown Dodge where running ads $1,000 less than what I had paid for it, I believe this is unlawful along with some other unlawful things they may have done. I've been back to Crown Dodge over 20 times trying to straighten this out and just get the run around. This jeep has been it their shop 3 times and I have talked to half a dozen people there. Also tried taking it to another Dealership, They did not want to touch it with all of the problems it has. This Dealership Needs to be Shut Down Before Someone Gets Killed! More

Luis Ramos was great to work with. He was very honest, respectful, and made the car buying process smooth. He went and picked the car I wanted up from another dealership and worked a fair price to lease f respectful, and made the car buying process smooth. He went and picked the car I wanted up from another dealership and worked a fair price to lease for me. I was very satisfied with his professionalism! More

Mr David Azzizi has showed to be professional and attentive to my questions and needs since day one. Also Mr. Jeff Shapiro has showed me the same courteous and attentive service. I appreciate there p attentive to my questions and needs since day one. Also Mr. Jeff Shapiro has showed me the same courteous and attentive service. I appreciate there professionalism and would recommend Ventura Chrysler to my friends and family. Thank you David and Jeff. More

This dealership forged my husbands signature on a credit application to correct their mess up. They did not obtain the correct documents and so they forged his signature and put him on the loan. THIS PLACE application to correct their mess up. They did not obtain the correct documents and so they forged his signature and put him on the loan. THIS PLACE IS AWFUL!! More

I was looking to get a 2012-2013 Charger SRT8. I contacted about 10 different dealerships, all with the same details: Give me your best price possible and I will buy a car from you today. Also, see contacted about 10 different dealerships, all with the same details: Give me your best price possible and I will buy a car from you today. Also, see what deal I can get on my 2010 Challenger RT. I was contacted by Richard Schwartz since I posted on the internet. We went back and forth. At once, I thought he was rude through email but its hard to tell if he meant it like the way I took it or not, so I brushed it off. I told him, here is a quote on the best price I have been able to find. Also what the best offer on my car as a trade in. He said, I can beat it, just come down to test drive the car and drive home in it. He said, come as soon as possible since I like to leave early since I have the day off. I said I will be there before 5. I even left early so Richard wouldnt be held back too much longer. I get there and I notice the car isnt where it has been for the past few months. He said, oh, its been moved. We walked around for 10mins. He said, let me see if its somewhere else. I waited in his office for about 10 more mins and he came in to tell me it had be sold. OK, that happens, not happy, but I understand, you can always get another car. Then I am told the price I showed them wasnt going to happen. That it was a low-ball offer and no dealer could ever do that price. I didnt tell him it was a friends dealership that I have done business with in the past, I just told him and some other manager that I have gotten 10k off previous yr SRT8s. I wasnt even looking for that type of deal. Was told I dont know what Im talking about and Im pretty much smoking crack. Then as I am trying to leave and get my keys since they tested out my car to see what shape it was in, another manager told me pretty much teh same thing Richard did. Im a liar, dont know what Im talking about, blah blah blah. Well, Im never doing business there again. I have been bringing my car there for a yr for service and had very good experiences with them, but after this, I will be driving 30miles somewhere else each time I need an oil changed or any warranty work done on my Challenger. Another manager did call me to check up and see what the status was and from what she told me, this isnt the first time Richard has done this. If this is true, then why keep someone like that? If you know he is bad, why risk having a customer, like myself, be handled this way? More

Fast and Friendly service, Jarrod was very helpful and would recommend him to everyone I know..couldn't ask for better service..will be returning to crown dodge for my next vehicle purchase. would recommend him to everyone I know..couldn't ask for better service..will be returning to crown dodge for my next vehicle purchase. More

Jerrod was such a great guy to deal with. Very Very nice fellow!! I have bought 3 cars from Crown over the years an Jerrod was the best salesmen I have ever worked with!! fellow!! I have bought 3 cars from Crown over the years an Jerrod was the best salesmen I have ever worked with!! More