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Crown Dodge Chrysler Jeep RAM

Ventura, CA

4.5
1,146 Reviews

6300 King Drive

Ventura, CA

93003

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Showing 1,146 reviews

September 19, 2013

I had a wonderful experience at this dealership. I went to a few other dealerships before I ended up at this one and I am so glad I ended up here! All the employees I dealt with while buying my new Jeep we More

by jackiehahna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2013 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. All of us really appreciate your business and we hope to have future opportunities in the future to help you in all you service maintenance needs. Again thank you for being a loyal Crown Dodge Chrysler Jeep RAM Customer.

September 19, 2013

Worst sales experience ever - we tried but didn't end up buying at Crown. But still....If you're gonna buy a Dodge, make sure you have a good alternative for service besides Crown Dodge. I tried their se More

by chhamm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Fox
Oct 04, 2013 -

Crown Dodge Chrysler Jeep RAM responded

We are very disappointed to read that your recent experience here at Crown Dodge Chrysler Jeep RAM was not satisfactory. I have reached out to you in order to help resolve any bad feelings you might have regarding this matter, and I respect your decision to decline my help. Again, if at any time you would like to give us another opportunity to make this up to you, please call me and I can assure you that we will provide a positive experience. Terry 805-639-8232

August 29, 2013

The Sales People need to have more experience and knowldge of the product they are selling. They are thiefs and cover for each other on scams!!! More

by isabel07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aris Khairzada
Sep 27, 2013 -

Crown Dodge Chrysler Jeep RAM responded

We are very disappointed to read that your recent experience was not satisfactory. We apologize for your experience and we appreciate your feedback. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. We hope for a future opportunity to make this right for you. You may contact me at any time to voice your concerns. Terry Vasquez, Executive Assistant 805-639-8232

July 08, 2013

Worst dealership ever! I've purchased 5 cars in the past years. Each single time the service has declined. The dealership lost out on 100k in the last year from me because they want to sell me what th More

by Fmariscal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2013 -

Crown Dodge Chrysler Jeep RAM responded

We are disappointed to read that your recent experience here at Crown Dodge Chrysler Jeep RAM was not satisfactory. It appears that we mishandled your situation and for that we apologize. We appreciate your feedback as this is helpful to us in find where some of our weaknesses lie. We hope for a future opportunity to make this right for you, Thank you again for taking the time to share your comments.

July 08, 2013

Went in looking for a charger, they didn't want to work with me on price and told me i wouldn't get what i wanted on my trade in. I went to nearest dodge dealer and was complete opposite. I wouldn't r More

by 0341eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aris Khairzada
Aug 08, 2013 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to provide feedback regarding your experience here at Crown Dodge Chrysler Jeep RAM. Although your comments were not positive we appreciate your feedback as it will help us in future dealings with consumers like you. Please accept our apology and we hope for a future opportunity to make this right for you.

June 21, 2013

The poor rating is based on waiting inline for service more than 30 minutes after all vehicles infront of me had a visit from a service writer and their transactions were completed. More

by Yomani
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No body would talk to me!
Jul 09, 2013 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your comments and feelings about our dealership. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie in our processes. We apologize for your experience and hope for a future opportunity to make this right for you. You may contact me at any time to set up a service appointment I will be happy to help. Terry 805-639-8232.

June 16, 2013

I went to crown Dodge after I was in an accident and my car was totalled. They totally took advantage of the fact that I was a woman and needed a vehicle asap. They were so friendly acting like gentleman b More

by dani.crites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott and Evan
Jul 02, 2013 -

Crown Dodge Chrysler Jeep RAM responded

We are disappointed to read that your recent experience here at Crown Dodge Chrysler Jeep RAM was not satisfactory. It appears you feel we have mishandled your situation and for this we apologize. We are hoping your recent visit to the Dealership has rectified all your concerns. Thank you for taking the time to share your comments and we hope for a future opportunity to make this up to you for your service needs.

May 07, 2013

Mr. Amilee is a great salesman! He made my Jeep purchase very enjoyable. He was very helpful and not to pushy. He let me know that if I have any issue to feel free to call him and he holds true to his word! More

by bmtz21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2013 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep RAM would like to thank you for taking the time to share your comments regarding your recent purchase with us. We are very pleased with your positive feed back. We ask that you visit us in the future for all your Service Maintenance needs and please recommend us to all your friends and family.

April 26, 2013

I would definitely go back this was an excellent experience and Jordan treated us so good and made our buying exp one we won't forget! Who ever is looking to buy go see Jordan !!! More

by Stacy and Jorge Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan sweis, Jordan Sweis
Apr 26, 2013 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for your review you posted after your recent purchase at Crown Dodge Chrysler Jeep RAM. We appreciate you taking the time to share your feeling and comments. Enjoy your Chrysler 300 and remember to give us the opportunity in the future for all your Service Maintenance needs.

April 20, 2013

Great and knowledgable salesman as well as great customer service. I got a good price for my trade in and a good price for the new jeep I bought. More

by gsantillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Sweis
Apr 22, 2013 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your comments about your recent purchase here at Crown Dodge Chrysler Jeep RAM. We are very pleased to know you experience was pleasurable. We hope for future opportunities with your friends and family. Also please make sure to visit us with all you service maintenance needs. Again, Thank you from Crown Dodge Chrysler Jeep RAM.

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