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Crown Chrysler Jeep Dodge Ram Dublin

Dublin, OH

5.0
2,676 Reviews

6350 Perimeter Loop Rd

Dublin, OH

43017

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2,676 Reviews of Crown Chrysler Jeep Dodge Ram Dublin

January 26, 2018

Extraordinary Customer Service I have bought many new vehicles in my life and never have I been so impressed with a salesman's job. Danny Flaherty at Crown was absolutely amazing. More

by Love my Wrangler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Flaherty
January 25, 2018

Very helpful!! Thanks Eric Bradshaw for the great service and helping me with programming my car. It wa a pleasure working with you. I will recommend anyone looking More

by Darcy b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bray, Eric Bradshaw
January 24, 2018

Go See Craig! While, we did not have a good first impression of this dealership, due to a rude salesman, Craig completely changed our view. Craig, along with sales More

by Lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Gowitzka, Dan Bray, Joe Melfe
January 24, 2018

Excellent service I bought a 2018 Jeep from Crown Chrysler Jeep Dodge and was pleased with my whole experience. Dan Pierce was attentive and made my car buying experien More

by James Porosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pierce
January 22, 2018

In last week My husband and I have both been to this location on 2 separate occasions each. No one greeted us or asked what we needed when walking into the serv More

by Danie2le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittaney Sturgill
Jan 31, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Dear Danie2le, Thank you for your feedback – we certainly apologize for any delay during your initial visit a few weeks back regarding the ‘check engine light’ being illuminated – as was communicated, the warranty guidelines/instructions had us first do a ‘flash update’ to the particular control module that was emitting the ‘fault code’ – it also stated to advise the consumer when completed that the light may come back on whereas a secondary software repair may be needed. Today when you called, we did not have a loaner vehicle available – of course, Chrysler / FCA does not actually offer loaner vehicle fleets through their dealer body although some of us have loaner fleets – we do have a shuttle van but not one that runs before 7:00am at which time you need to be at work …Brittaney did advise you that we should have a loaner the next day ( some days we do have an extra loaner available for same day service)….when she called you this morning you stated you had found another dealer who had one available. Again, we followed the warranty instructions to the letter, drove the vehicle whereas the check engine light did not illuminate and communicated that the light may come back on down the road where it would need further software updates…these instructions all came from the manufacturer. Sincerely, Marc Wigler, VP & General Manager

January 22, 2018

Great Service in a timely manner We brought our Jeep in for service without an appointment and he helped get what we needed done completed in the limited time frame we had. More

by Betty152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ramsey
January 20, 2018

Highly Recommended Buying a car can be a long, frustrating, and dreadful process, but Shawn made this a good experience and I wouldn’t hesitate to recommend him to anyon More

by Jenna2287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Melfe, Shawn Tackett
January 20, 2018

Amazing Quick and amazing was my experience. Brittany was very helpful. I would highly recommended this dealership and service department to any of my friends More

by Jax818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
January 20, 2018

Sales Person left no room for negotiation. Sales persons at other delearships should learn something from Darius Skinner. He was so upfront, transparent and forthcoming in getting us all the de More

by sandip_bose23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Skinner
January 20, 2018

BUY FROM EVERETT MCSAVANEY AT CROWN !!!!!! We have bought 12+ jeeps from Everett at Crown over the past 20 years - Everett is the best at skill, knowledge and honest customer service. Everett More

by BJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett McSavaney
Jan 23, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Wow, we're so glad Everett has been a consistent help with your Jeep purchases. Thank you for your continued business and loyalty. Regards, Crown Chrysler Jeep Dodge Ram Dublin

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