
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Trevor Turner, Greg Wilson, and Lee Johnson all made my RAM 1500 purchase quick, easy, and pleasant. This is my 4th new vehicle purchase with them in the past six months. They do not disappoint. Thank y RAM 1500 purchase quick, easy, and pleasant. This is my 4th new vehicle purchase with them in the past six months. They do not disappoint. Thank you gentlemen for your professional courtesy, knowledge, and experience to make all my purchases pleasant. More
Service was great! I would have preferred an appointment for when they were ready to look at or start on my vehicle rather than an appointment to get in line to have my vehicle diagnosed. for when they were ready to look at or start on my vehicle rather than an appointment to get in line to have my vehicle diagnosed. More
I bought my vehicle new in 2014, was told it was upgradeable to navigation. After they checked my VIN, I was told that upgrading was not possible. I then had numerous issues with my radio not connec upgradeable to navigation. After they checked my VIN, I was told that upgrading was not possible. I then had numerous issues with my radio not connecting to my phone. I took back under warranty several times, never was fixed and a lot of other issues happened at dealership; once manager told me to leave it and they would fix it, and I would have a rental. I got there no rental, and I had to go up the road to get one...they wanted my credit card and I checked back with manager and he went on vacation! Fast forward to last May, AC went out, they "fixed" it for $1250. On check in, the guy was cussing the car, should have left then. They did not properly repair vehicle, it hisses now as air circulates through the system, and my hood doesn't latch properly now. Also the notes had no indication of proper transmission level (ac and transmission use same cooler) I tried for a month to contact on phone and on website to deaf ears. I disputed the payment, and they contacted me a month after that . I went back and forth in text message (yes they are that unprofessional) and dropped the dispute on my card because she said she would work it out. Now she is saying that they have done all they can do. I told her I would get my vehicle analyzed, repaired and send them the bill. Due to Covid I have not been able to get the vehicle anywhere, they are all covered up. This place sucks never go there!!! More
Manny ospina was a great salesman. He made buying our dream truck hassle free and made the absolute best deal. I won’t go anywhere else but crown to see Manny! dream truck hassle free and made the absolute best deal. I won’t go anywhere else but crown to see Manny! More
Caroline was very helpful and polite when I came in to order my new ram 2500! Helped me with all of my questions, and pointed me in the right direction to order the truck that I wanted! order my new ram 2500! Helped me with all of my questions, and pointed me in the right direction to order the truck that I wanted! More