Crown Chrysler Dodge Jeep Ram of Chattanooga

The whole experience at Crown was outstanding. Everyone made sure they explained their part and provided great customer service. Kaylyn was patient with my four different visits until I decided on Everyone made sure they explained their part and provided great customer service. Kaylyn was patient with my four different visits until I decided on exactly what vehicle I was going to purchase. Once decided the transition and process was seamless and professional. The interaction from Lee who ensured the entire process went well and it certainly did. Lee followed up several times at the dealership and by phone to make certain I knew what the status was of the purchase. Kenny Reagan was very helpful in getting the correct finance and the best package for this purchase. This was a great team of people and glad as a new resident of eastern TN, I choose Crown CDJR. I was introduced to Dusty during the purchase of my new Ram 1500. Dusty immediately stopped doing what he was doing at his work desk and listened to exactly the reason for my visit to desk. Dusty was swift in getting what was needed to get my truck finished as I added a couple products, which his area of responsibility. Dusty got my vehicle in, promised by a certain time and got it done sooner than promised, he called me to keep me updated on the vehicle and come get it. Upon picking up the truck, he took time to get my vehicle prepped and spent about 15 minutes in the lot explaining the product applied to the truck. Dusty concluded with providing me with the invitation to call him anytime should I have any questions about the truck and stop in anytime if I needed to learn more about the truck I purchased. Great positive customer care displayed by Kaylyn, Lee, Kenny and Dusty. More

Thomas D. was my advisor. He is such a nice friendly guy with a great sense of humor & takes great care with people. I really enjoy going to this dealership to was my advisor. He is such a nice friendly guy with a great sense of humor & takes great care with people. I really enjoy going to this dealership to get my jeep and my power wagon serviced, just because they really care about customer satisfaction. I can’t say enough good things about Tommy! More

We were treated with very friendly and no pressure service. Our salesman, Joshua Blackburn, was very professional yet very personable as he showed us every button and whistle that the 2021 Jeep Cherok service. Our salesman, Joshua Blackburn, was very professional yet very personable as he showed us every button and whistle that the 2021 Jeep Cherokee had. Everyone at the dealership was friendly. If you are looking to buy a car, check out Crown! You won't be sorry! More

I've been taking my Jeep to Crown for many years & I have been very happy with the service provided. been very happy with the service provided. More

Cody service advisor excellent in dealing with our issue - I still think 9 days waiting for a vehicle repair is unreasonable considering we were thousands of miles from home 9(Canada) and 9 hrs from our des - I still think 9 days waiting for a vehicle repair is unreasonable considering we were thousands of miles from home 9(Canada) and 9 hrs from our destination in a truck with 5,000 miles. I'm disappointed in Chrysler Head Office in paying for rental car. I do understand that a dealership will and should look after their own customers. I think a regular mechanic could have fixed the DEF system pump. I bought a NEW truck NOT to have issues pulling a 14,000 lb 5th wheel, not being sidlined for 9 days, Waiting. Then of course was the $1300.00 extra cost -motels, rental car etc. I will always be grateful forCrown for getting us on the road , Thanks to Cody and mechanics who did try to get to my problem earlier by looking at easy fixes . So I'm grateful Thanks Again More

Had a great experience with service and with salesman when I used Crown of Chattanooga when I used Crown of Chattanooga More

Absolutely outstanding service he cared about my time. Experience was great thank you Dusty very much Experience was great thank you Dusty very much More

Needed oil change and tire rotation. Quick service and good price. Dusty got me scheduled quick and a good price. Quick service and good price. Dusty got me scheduled quick and a good price. More

Dusty angland personally saw to my satisfaction the servicing of my 2021 trx.the diamond finish was to perfection and please add my thanks to the entire crew at crown. Definitely my first choice in the servicing of my 2021 trx.the diamond finish was to perfection and please add my thanks to the entire crew at crown. Definitely my first choice in the care of my vehicle. Rich fusakio More

Great customer service. Representative acknowledged the service that I wanted completed on my vehicle; and the work was done to my satisfaction. Representative acknowledged the service that I wanted completed on my vehicle; and the work was done to my satisfaction. More