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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,565 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,565 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

November 07, 2018

Larry exceeds expectations I recently had service done on a 3/4 ton truck and had some issues. Larry not only addressed these problems, he brought solutions. I later purchased a More

by GregG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry White, Lathan Biggs, Larry Dales
November 06, 2018

So Excited! I came to the dealership fully expecting to be disappointed after my experience at another dealership earlier in the day. However, that is not the ca More

by KAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Dustin Young, Chase Christian
Nov 08, 2018 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Kay, Congratulations on your new vehicle! We are thrilled that we were able to help you find exactly the car you were looking for, and it means so much to us to hear of your satisfaction! We are honored to know that your visit exceeded your expectations, and we can't wait for you to enjoy your new ride!

November 06, 2018

Awesome service experience. Jeff was very knowledgeable and helpful. He went out of his way to make sure I was taken care of and all my needs were met. Would definitely use this More

by Skippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Honeycutt
November 02, 2018

Great Experience!!! Kregg Ware was my salesman and I must say, he was great. He demonstrated patience, respect, honesty, and he never pressured me to do anything like mo More

by Kenny B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry White, Kregg Ware, Kevin Rhodes
Nov 06, 2018 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for providing us with a review of your experience. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

November 01, 2018

Wonderful experience with friendly staff Had a long drive from out of town and salesman and manager stayed late to help me with my purchase. Very friendly staff and an absolutely pleasure to More

by Bryanm41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Lee Johnson, Frank Gallardo, Terry Kelly
November 01, 2018

Very Helpful Cool Guy We Told Him What We Wanted And Expected And He Made It Happen ! Glad To Have Him From Cleveland To Chattanooga Good Guy!!! More

by Tankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Christian
October 30, 2018

Passionate Customer Service Terry Kelly was great. He showed me 3 cars and was extremely well informed about all of them. I really appreciated all the help he gave me. More

by CarGuy37421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
Oct 31, 2018 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Terry was such a great help.

October 29, 2018

Customer Service The dealership really needs to address the issues with folks answering the telephone. It took 4 calls today to get to the service dept. Combined time More

by gbrooksjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Honeycutt
Nov 12, 2018 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Gary, We appreciate you taking time to post a review of your recent experience contacting our service department and we sincerely apologize for the communication difficulties you experienced and agree that we could have done better. Please be assured that we have addressed the issue. As an alternative option, we do offer online scheduling on our website at https://www.crowncarsofchattanooga.com/main-service.htm should you wish to schedule your next service via the internet. Many of our customers find this to be an easy and convenient way to schedule an appointment on demand and it is available for your use 24 hours a day, 7 days a week. Sincerely, Larry Dales, Service Manager.

October 27, 2018

Recall Water pump 3500 Ram Friendly staff. The job was completed in the time I was quoted. Very knowledgeable with my particular issues. I also received a phone call to make More

by Chris70
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dales
Oct 29, 2018 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

October 27, 2018

Exceptional experience, no hassel Terry was very gracious, patient and listened to our wants and needs. Highly recommend Terry for your car needs. A true pleasure to deal with. More

by Paul G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
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