
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,565 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Warranty repair I bought the truck new here. Their knowledgeable and courteous staff have been my choice for the few warranty repairs that have came up. All repairs h I bought the truck new here. Their knowledgeable and courteous staff have been my choice for the few warranty repairs that have came up. All repairs have been made timely and correctly. More
Recent Service Visit Cody was very nice, patient, and went out of his way to research what was wrong with my vehicle and explain to me exactly what was wrong and what caus Cody was very nice, patient, and went out of his way to research what was wrong with my vehicle and explain to me exactly what was wrong and what caused the issue. He kept me informed and even arranged for me to be able to come by and pick up items out of my vehicle as it would be at the dealership for awhile waiting on a back ordered part. More
I had a couple recalls and a warranty issue. I called Crown and they basically said bring it on in and we’ll fix it. Very easy. (Complete opposite when I called another Ram dealership near me) Cody Morse Crown and they basically said bring it on in and we’ll fix it. Very easy. (Complete opposite when I called another Ram dealership near me) Cody Morse was the service rep who was handling my visits. My first appt was for diagnosis and the second was for the repair. Cody worked with me on a day & time to fit my schedule though the part they ordered was going to be there the very next day but I just wasn’t able to swing it. Talk about some quick turnaround time. I even met the technician servicing my truck and he explained to me the problem and in detail what he was going to do to fix it. Cody followed up with me to make sure I was happy with my truck too. Just a really good experience all around. Not just Cody but everyone I met up there was friendly and professional. In addition, While I was waiting in one of the lobbies, I was watching YouTube on their Roku television and a fella came out and said, “hey you’ve been here a while, is there anything any of us can do for you?” I told him I was just waiting on my truck to be serviced and I didn’t really have anywhere to go but I would like to test drive a truck. He said hang on let me go get you someone. The way he talked to me it seemed real personable, almost like we’ve known each other a while. I didn’t know the fellas name so I looked him up on this site and saw his picture. Kenny Reagan. More
I came in for an oil change Cody was very attentive and helpful with setting up my auto service the place was also setup nicely helpful with setting up my auto service the place was also setup nicely More
Great experience at Crown! Gabe did a great job helping us and was very personable and easy going. Kenny and Lee were so helpful during our purchase! us and was very personable and easy going. Kenny and Lee were so helpful during our purchase! More
2012 Jeep Wrangler Cody made this process simple and easy for me. Something messed up with my 2012 Jeep Wrangler. I was unsure of what it was. Cody explained to me simpl Cody made this process simple and easy for me. Something messed up with my 2012 Jeep Wrangler. I was unsure of what it was. Cody explained to me simply what was wrong, what needed to be done, and that they would have it fixed same day! I am so thankful this was taken care of in such a timely manner. It was so nice to be able to go to a dealership and know things would get taken care of right. Thanks! More
Service on hybrid - Cody Morse Took our Pacifica in for what we thought would be a problem covered by warranty. Cody found himself in the tough position of having to explain to an Took our Pacifica in for what we thought would be a problem covered by warranty. Cody found himself in the tough position of having to explain to an unhappy me why it was not covered. To his credit Cody handled himself in a very professional manner, took the time to thoroughly explain the situation, and ended up with a fan rather than an irate customer. Very satisfied. More
I had been looking for a Rubicon for a month when I was referred to Crown of Chattanooga. Austin met me when I walked in the door and was very helpful. They had one in clean up not on the lot yet. Which wo referred to Crown of Chattanooga. Austin met me when I walked in the door and was very helpful. They had one in clean up not on the lot yet. Which worked out because if it was on the lot it would have sold instantly. Austin helped make the deal and I was on my way. Austin went above and beyond and scheduled me back in for a full detail. I would definitely buy again from Mr. Didona. He does what it takes to get the deal done and makes sure your satisfied 100% More
Cody is very knowledgeable in his position as a service advisor. Quick to give thorough updates and does it happily! I like working with advisors who don’t mind doing their job and Cody is the best at that advisor. Quick to give thorough updates and does it happily! I like working with advisors who don’t mind doing their job and Cody is the best at that! Thank you for all you do, Cody! More
I’ve purchased three cars from Crown and for the most part it was a good experience however I’ve been disappointed with Josh’s performance. He did not return phone calls and I had to follow up with him. part it was a good experience however I’ve been disappointed with Josh’s performance. He did not return phone calls and I had to follow up with him. I was told I couldn’t order my car until July 1st which was apparently a lie. I would have thought that loyalty actually meant something. More