Crown Cadillac
Watchung, NJ
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263 Reviews of Crown Cadillac
I would highly recommend this dealership because the service department is very professional and very easy to deal with. Besides my 2011 Escalade I also own a 2011 Jeep Wrangler that I am now bringing service department is very professional and very easy to deal with. Besides my 2011 Escalade I also own a 2011 Jeep Wrangler that I am now bringing to Crown to have serviced because I am so pleased with the service department. More
I had a great experience with the service team, they touched all bases to get my truck running the way it's suppose to. I strongly recommend Crown Cadillac . touched all bases to get my truck running the way it's suppose to. I strongly recommend Crown Cadillac . More
They are very curtious polite go over whats needed and give you the choice of getting them fix according to your budget with out any preasure only advising what is important give you the choice of getting them fix according to your budget with out any preasure only advising what is important More
I have never had anything but AWESOME service!!! I will continue to visit for service - they are courteous and SO helpful. They always go above and beyond!!! continue to visit for service - they are courteous and SO helpful. They always go above and beyond!!! More
I truly felt cared for and welcomed. Freddy was a true professional and took my concerns seriously. The service was incredible. I have always trusted Crown for all my repairs. professional and took my concerns seriously. The service was incredible. I have always trusted Crown for all my repairs. More
Every visit that I have been to Crown, Freddy has always treated me and other customers with excellent customer service; addressing customers as Mr., Ms., or Mrs. Freddy is committed to making sure custome treated me and other customers with excellent customer service; addressing customers as Mr., Ms., or Mrs. Freddy is committed to making sure customers receive excellent customer service all the time. More
I went in for my first oil change and was greeted by Bill, he answered all my questions I had about my car. I did not have to wait very long for my car. Great service will definitely be back. Bill, he answered all my questions I had about my car. I did not have to wait very long for my car. Great service will definitely be back. More
It was my first service visit to Crown and it went well. Mr Friedman explained everything to me and I was able to wait and return to work that day on time. The only complaint I have would not be about Mr. Mr Friedman explained everything to me and I was able to wait and return to work that day on time. The only complaint I have would not be about Mr. Friedman. It's the free car wash. Each time I have been to Crown, there is too much of a delay with car washing. Even though Mr. Friedman set it up to be washed, it took too long and subsequently I decided not to wait. I would take it to my local car-wash instead. Other than that, my relationship with Crown is great. I also had occasion to stop and speak with Ron Kramer, "my sales consultant," who explained the process necessary to purchase my lease vehicle. He has always been helpful and supportive. The team makes me feel "special." I hope they keep up the good work. More
John was very informative and friendly. He had me in and John was very informative and friendly. He had me in and out of there in less than an hour as promised. Very Professional. I'm very happy with the w John was very informative and friendly. He had me in and out of there in less than an hour as promised. Very Professional. I'm very happy with the whole staff. More
Just wanted to give me input so that you can see your rate and ranking of the service you give. I will admit, you do have a wonderful staff in the Service department in Watchung, NJ. rate and ranking of the service you give. I will admit, you do have a wonderful staff in the Service department in Watchung, NJ. More