Crown Cadillac

great John is an exceptional person. He's very attentive and caring. I will always go to him for my service needs. He's Great! Awesome John is an exceptional person. He's very attentive and caring. I will always go to him for my service needs. He's Great! Awesome More

Great Service is the norm! I truly enjoy going to Crown Cadillac for one very important reason they always treated me with the very best of service, I greeted in such a kind and I truly enjoy going to Crown Cadillac for one very important reason they always treated me with the very best of service, I greeted in such a kind and pleasant way, it something I never take for granted but it the norm at Crown, this was a planned visit and they was waiting and everything went so smooth, and the only time I spent there was the time it took to do the labor and wash my car. In a perfect world Crown would be the standard of how a dealership does it business. I strongly recommend Crown for the very first time I visited and told them I wanted to buy a car and what I wanted to now they have handled each situation with the professionalism I truly appreciated and I extremely grateful to deal with this incredible team who always provides the very best service I could ever ask for and as a retired and disable Navy veteran it something that a very big deal to me. Thank You Crown! I look forwarded to doing business with you because you truly show you care about me as a customer and you provide service as you are truly committed to being the best all of the time. More

I wish I knew before buying a Cadillac I recently had my transmission replaced. The problem I am having with this is I had to pay for it after I complained of the same problem when I was un I recently had my transmission replaced. The problem I am having with this is I had to pay for it after I complained of the same problem when I was under warranty for this work and no one did a xxxx thing. More

Excellent Service When dealing with Freddy, he's always pleasant, responsive, and flexible. Any issue is always resolved promptly and to your satisfaction. It's a pleas When dealing with Freddy, he's always pleasant, responsive, and flexible. Any issue is always resolved promptly and to your satisfaction. It's a pleasure working with him. More

Regular maintenance Professional & courteous service, keeping me informed during visit. All work was completed in timely fashion. I have always had a good experience with Professional & courteous service, keeping me informed during visit. All work was completed in timely fashion. I have always had a good experience with Freddy Baez. More

Friendly and convenient This was my first time using Crown for service. The extended hours for service are very convenient. Bill was extremely helpful and explained the nee This was my first time using Crown for service. The extended hours for service are very convenient. Bill was extremely helpful and explained the needed work completely. He kept me advised of progress and expected completion time and cost. I am happy with the whole experience and will be back again. More

Engine check I called John O'carrol regarding my car's engine when I noticed the smoke coming out of the engine. He told me to bring the car for check up but foun I called John O'carrol regarding my car's engine when I noticed the smoke coming out of the engine. He told me to bring the car for check up but found nothing wrong. I found very comfortable after that. More

Service and repair of Cadillac ATS My Cadi was due for its annual service and my trunk release needed to be repaired. Since the repair required a part to be delivered, I was furnished w My Cadi was due for its annual service and my trunk release needed to be repaired. Since the repair required a part to be delivered, I was furnished with a loaner in the interim. The service I received was excellent, friendly and professional and my car was returned to me in immaculate condition. More

Excellant Service gentleman Freddy Baez is the reason I use Crown. My Cadi was bought in Florida, and travels back each year. He is patient with good and/or dumb questions. He c Freddy Baez is the reason I use Crown. My Cadi was bought in Florida, and travels back each year. He is patient with good and/or dumb questions. He clearly explains when and what the car needs are. He goes over your costs and bill so all is clear BEFORE and at time to pay. He is courteous, has good communication skills, and is a gentleman. More

I come to Crowne for service because of the level of service received from John O'Carroll, I have been coming for years and have always had great experiences. service received from John O'Carroll, I have been coming for years and have always had great experiences. More