Crown Buick GMC - Service Center

It's always about service after the sale! Excellent customer care! Highly recommend Crown Buick GMC Excellent customer care! Highly recommend Crown Buick GMC More

Not sure if I’d recommend. It was difficult to get an appointment. Also, I showed up for my 1st service with no idea of where to go who to talk to. I walked into the service ce It was difficult to get an appointment. Also, I showed up for my 1st service with no idea of where to go who to talk to. I walked into the service center and felt so awkward. No one addressed me. Some were on the phone and there was another person who was not but no one said I’ll be with you in a minute, nothing. I just stood there then walked out to find someone to help. The person that did help me hollered at an employee in the middle of speaking with me. I didn’t know that the wait was 1-1.5 hours and then if you didn’t stay you got coded differently and the wait would probably be longer. Would have been nice to know prior to showing up so I could have planned accordingly. More

Last time I changed the battery and the check engine light come on and they can’t turned off any way they contact the engineers at the GMC and the guy who working with crown Buick he told me I will cal light come on and they can’t turned off any way they contact the engineers at the GMC and the guy who working with crown Buick he told me I will call you to fix the check engine light but he never called me, please can you asking him what gone on with the check engine light?. Could you please advice and thank you. More

My car has been in the shop for over 2 weeks. This is the third time it’s been in the shop in the last 2 months. Something slowly drains the battery and you can’t seem to figure it out. I don’t This is the third time it’s been in the shop in the last 2 months. Something slowly drains the battery and you can’t seem to figure it out. I don’t believe anyone works on it, it just sits on a back lot somewhere. Over the years we have purchased 5 or 6 cars from you. What a way to treat loyal customers. More

Every thing went well it’s took a minute but everything came out good so thank for finding the issue came out good so thank for finding the issue More

Very satisfied with the service and the service advisor, Danette, who was curtious and efficient in performing her assistance. Danette, who was curtious and efficient in performing her assistance. More

Everyone I encountered was very professional and helpful. The service provided was completed to my satisfaction, although expensive, they got the job done in a timely manner. The service provided was completed to my satisfaction, although expensive, they got the job done in a timely manner. More

Friendly professional service all day long What more do you want? Prices are competitive so it’s a go you want? Prices are competitive so it’s a go More

I could not be more satisfied with the service I received at Crown with our Yukon XL. It developed an unforeseen but known engine problem that occurred right at the wrong time, and we were very worried about at Crown with our Yukon XL. It developed an unforeseen but known engine problem that occurred right at the wrong time, and we were very worried about getting it fixed as it would likely be very expensive. Scott Sparks and the management did not have to help us, but they did as they stand by their customers and helped my family through a difficult time. I am so glad that we have continued to do business with Crown as they treat you like they would their own family. I intend to continue doing business with Crown for as long as possible as they stand by their customers and take care of them with top notch service and care. I can't thank them enough for all that they have done. More

Purchased new tires and had to return twice because drivers rear tire keep loosing air. The valve stem needed to be replaced drivers rear tire keep loosing air. The valve stem needed to be replaced More