Crown Buick GMC - Service Center

v e r y g o o d a n d q u i c k More

Appear to be way too busy to help customers when they come in for service. come in for service. More

Salesman was not very knowledgeable and gave incorrect information about my vehicle during the sales process then for weeks after have been difficult to get in contact with and claimed that they were look information about my vehicle during the sales process then for weeks after have been difficult to get in contact with and claimed that they were looking into the solution and only offered a solution that would void my vehicle warranty. After several weeks with no resolution I escalated the issue to the sales manager but they are now claiming that too much time has passed and saying that I should have verified the information the salesman gave (essentially telling me that the issue is on me for believing the salesman). More

Quick In & Out , Took Care Of Both My Vehicles Service & Warranty. Ordered Parts And Had A Quick Turnaround.... Warranty. Ordered Parts And Had A Quick Turnaround.... More

She was absolutely amazing! I walked in without an appointment. She was able to have my car diagnosed and fixed the same day. I walked in without an appointment. She was able to have my car diagnosed and fixed the same day. More

The service department at this dealership seems to lack the staff and loaner vehicles necessary to handle its workload. Unfortunately, I had to bring my 2024 GMC Sierra for service because multiple warning the staff and loaner vehicles necessary to handle its workload. Unfortunately, I had to bring my 2024 GMC Sierra for service because multiple warning lights appeared on the dashboard. This is the second truck I have purchased from this dealership, and I have never requested a loaner vehicle. However, the same warning lights reappeared just days after I picked up my vehicle. When I notified the dealership and requested a loaner, the service advisor said it shouldn't be a problem. However, when I was transferred to the person in charge of the loaner car program, I was informed that we were three weeks away from a loaner vehicle. Feeling uneasy about driving the truck with my child, I took it in for service again due to the same issue. Once again, we have faced inconvenience. I was told that this dealership's service department has only three loaner vehicles available, which is difficult to believe. I wish I had researched more before purchasing my third vehicle three months ago. More

professional, fast service. always reliable . explained what was wrong and how it would be fixed. and cost always reliable . explained what was wrong and how it would be fixed. and cost More

Had my Terrain in for oil and filter change on Monday 2/17/2025. Tuesday morning Terrain stalled a couple times going to Dentist, to come home had problems getting it started. Later to go to Dr. Terrain 2/17/2025. Tuesday morning Terrain stalled a couple times going to Dentist, to come home had problems getting it started. Later to go to Dr. Terrain would not start at all. Called Service Department they were very nice but no help like that was my problem. I used OnStar they were very helpful and quick. Have a lot to say about service but too much to keep typing and I would rather tell someone at Crown or GM. Please give me a call. Service Person was Tara More

Kinda popped in because i was in town and they were able to take care of vehicle immediately, thanks for the courteous and prompt service. to take care of vehicle immediately, thanks for the courteous and prompt service. More

Service advisers always take good card of both me and my vehicle. They don't leave me waiting for someone to come to my vehicle. vehicle. They don't leave me waiting for someone to come to my vehicle. More