Crown Buick GMC - Service Center

I dropped my car off to fix 3 issues. None were fixed and the sales associate who answered the phone when I called back about it (not Kaitlin) was extremely rude and had a horrific attitu None were fixed and the sales associate who answered the phone when I called back about it (not Kaitlin) was extremely rude and had a horrific attitude. More

work was done in a timely manner. One item (minor) that i ask them to look at the they did not. I fixed the item myself at home. Overall I give them a 4 star rating. They do keep me u One item (minor) that i ask them to look at the they did not. I fixed the item myself at home. Overall I give them a 4 star rating. They do keep me up to date on my Brake and tire wear , which is good info. to have time wise. More

excellent service and staff! Such a joy to work with people who care! Thank You! Happy Holidays! Such a joy to work with people who care! Thank You! Happy Holidays! More

If you are truly interested in my review just go to the Crown Buick page on Facebook. I left a very thorough and complete review of the totally unacceptable service I received. The review is too lengthy to Crown Buick page on Facebook. I left a very thorough and complete review of the totally unacceptable service I received. The review is too lengthy to post here. More

Good excellent work keep updated on my vehicle no problems with staff members Happy Holidays problems with staff members Happy Holidays More

Dealership and tech service in part is great. ..service rep's not welcoming.. no explanation of final fix! ..service rep's not welcoming.. no explanation of final fix! More

I send my car to the dealer two times ,one time it stayed there ten days and the second time for twenty five days and after all that time they couldn’t fix it and they didn’t know what to do with it and when there ten days and the second time for twenty five days and after all that time they couldn’t fix it and they didn’t know what to do with it and when I went to pick it up I had to inform them about the problem but they said we have nothing to do with you just go where you buy it from and refuse to write anything on the report and refuse to give me any help about it More

Kyle was great and professional as always! It’s always a professional experience at Crown! It’s always a professional experience at Crown! More

$200 for a diagnosis. When you already know what the problem is on a 2018 SIERRA with a defective transmission with 75 k miles on it. Still needing to pay the diagnosis is When you already know what the problem is on a 2018 SIERRA with a defective transmission with 75 k miles on it. Still needing to pay the diagnosis is just plain unethical business practice. Hope these class actions expose the truth behind all these faulty transmissions. More

It's always about service after the sale! Excellent customer care! Highly recommend Crown Buick GMC Excellent customer care! Highly recommend Crown Buick GMC More