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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,114 Reviews

1,114 Reviews of Crown Buick GMC - Service Center

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June 01, 2025

I went in because my transmission was slipping. I asked them to check on it and for an oil change. I drove home and the car was ok. The next day my transmission went out. More

by WAYNEWESTERFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Modica
June 01, 2025

Staff not overly friendly, but okay. No place to sit while waiting for my pickup to be retrieved, unless you sit at the desk of a checkout person. Upon my departure, I had to back my tru More

by MARKF12
Service Time
Recommend Dealer
Yes
Employees Worked With
I don’t know or remember any of these people.
May 31, 2025

The service I received from Dannete at the service department is the best. From the time I made the appointment to the time I picked up my truck. More

by my2018gmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I did not get the 97500 mile service that I had booked AND confirmed in advance. Then she had the nerve to ask me if I wanted to book it More

by sherrywatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danette Pizzolato
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Service was very efficient and did not take long for the service I had done. More

by dnparlipiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Crown Buick’s service center has never been a favor of mine. It’s gotten better over the years but it’s still not GMC excellence. More

by BERNADASB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Leaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara, modica
May 30, 2025

My visit for my oil change and tire rotation went really well. The representative who handled it was excellent . More

by waynewag20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vikki Laurendine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Dwain Lefebre went above and beyond and really delivered. He runs a clean and efficient service desk. He has been with the dealership for years and his pride and efficiency in his work is commensurate. He de More

by GAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Groestch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Very good visit . I brought the car in the morning and they called me after lunch to pick it up More

by MELIPARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Verdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Tara Modica has always been amazing and helped us out! She always lets us know what to expect for service and when we can get our vehicle back. More

by FSCANDURRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Modica