1,059 Reviews of Crown Buick GMC - Service Center
Disappointed that I scheduled appointment for a recall, when I arrived the part had not been ordered = wasted trip when I arrived the part had not been ordered = wasted trip More
The service is always prompt and friendly. Some of the staff remember me because I've been a longtime customer, and that is a great comfort! Some of the staff remember me because I've been a longtime customer, and that is a great comfort! More
I brought the vehicle in for a tune up, thinking the rough idling would be eliminated, however, it is still a rough idle. rough idling would be eliminated, however, it is still a rough idle. More
It’s very good dealer they nice helping and appreciate them every time I go and I’m back happy keep going and nice helping. them every time I go and I’m back happy keep going and nice helping. More
My Wife's Enclave Had A Engine Missing Problem So I Went On Line And Set Up An Appointment For Tuesday 2pm. After Making The Appointment On Line , I Thought I Should Call the Service Department To Confirm On Line And Set Up An Appointment For Tuesday 2pm. After Making The Appointment On Line , I Thought I Should Call the Service Department To Confirm Since The Last Time I Did This The Appointment Never Went Through And Sure Enough It Did Not Again. I Called The Service Department And They Did Not See The On Line Appointment But They Took the Appointment At 2pm Over The Phone But Told Me I Would Have To Leave The Car With Them For Days. I Said That Is Impossible Since My Wife Needs A Car , Do You Have a Loaner , They Said No But I Could Have A Saturday Morning 8am Appointment. I Thought I Should Get There Early So I Arrived At 7:45am To Find At Least 20 Cars Lined Up In The Street With A 8am Appointment. I Finally Got In At 8:30am And Met Kaitlin Who Was Very Helpfull. She Advised Me To Leave The Car Around 3 Or 4 Hours And She Would Call Us And Let Us Know. She Did And We Set Up A Appointment 2 Weeks Later For The Repairs With a Loaner For MY Wife To Drive. More
Everything when well and everyone was very helpful to me, I was able to get in and out in one hour I was able to get in and out in one hour More
Dwain is always very helpful and courteous! Crown always provides excellent service. THANK YOU CROWN! Crown always provides excellent service. THANK YOU CROWN! More
Service office is beautiful and accommodating. Staff demonstrates expertise, and is attentive to customer needs. Service overall is professional and prompt. Staff demonstrates expertise, and is attentive to customer needs. Service overall is professional and prompt. More