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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,072 Reviews

1,072 Reviews of Crown Buick GMC - Service Center

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May 13, 2025

The lady who help me was wonderful. However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. T More

by ANNERICHARD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Monica *****
May 12, 2025

I was very pleased with how fast the service was completed. Definitely appreciated the efficiency however I notice that the oil life/service reminder on my dashboard wasn’t reset after the oil chang More

by migueldare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
May 11, 2025

easy to schedule service, pleasant personnel, fast and efficient service techs, comfortable customer lounge, clean and well supplied with coffee and all the fixings More

by klgmlg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

My truck was repaired in a timely fashion. Danette kept me informed of the progress. I was very pleased More

by clesi50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Jennifer temple was extremely helpful and made the process easy and smooth. Very knowledgeable and very friendly. More

by vilaurendine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vikki Laurendine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Temple
May 06, 2025

Poor service Kept car 9 days couldn’t solve problem Left multiple messages have not called back almost two weeks Problem not solved More

by IMMHOWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vikki Laurendine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Marshall, Tim Trahan
May 05, 2025

I had a breakdown and the Crown Buick GMC team got me back up and running quickly and for a fair price. Tara provided fantastic customer service. I'll be coming back. More

by rdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
May 04, 2025

Service was prompt and helpful. Car was taken care of well. I am very satisfied. More

by blake.nystrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Modica
May 03, 2025

all was excellant. service writer does an ecellant job. she is smart and very customer friendly. More

by WALTERCOURTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

I have been dealing with Crown Buick for more than 30 years and have seldom been disappointed with the service I have received over the years! More

by JSNAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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