Crown Buick GMC - Service Center

Terrible service department. Doesn’t care about anything they make a mistake and they just say oops we made a mistake, but we can’t help you Doesn’t care about anything they make a mistake and they just say oops we made a mistake, but we can’t help you More

Dealer service department very incompetent. Did not understand my concerns nor did they get out of their desk for me to explain it full. Left the vehicle for a week when I was out of town an Did not understand my concerns nor did they get out of their desk for me to explain it full. Left the vehicle for a week when I was out of town and nothing was done. Now I’m on the second week of a malfunctioning computer and I’m very upset and would like to get rid of the vehicle since they cannot fix it timely. Louisiana lemon law days are ticking More

Jennifer T (Service Consultant) helped me resolve two issues on my new 2025 HD and challenged the mechanic on serval issues on a 2023 AT4. I felt like she listened to my issues and they were all addresse issues on my new 2025 HD and challenged the mechanic on serval issues on a 2023 AT4. I felt like she listened to my issues and they were all addressed. I appreicate her help and attention to my needs. Crown Buick will provide a great new car purchase expirence (Kade) followed up by the Service end of the business. More

They made me feel like they were happy to see me when I walked in! walked in! More

Fast, friendly and efficient service. Good communication. Good explanation of problem and fixing that problem. Good communication. Good explanation of problem and fixing that problem. More

Kaitlin Dauzat did an excellent job handling my oil change while I waited at the dealership for this service to be conmpleted. change while I waited at the dealership for this service to be conmpleted. More

The staff is courteous, efficient and a pleasure to work with. My appointment was great. with. My appointment was great. More

The worst dealership ever…never going there again. Terrible customer service and rudest workers there. Terrible customer service and rudest workers there. More

Great customer service from Sales Rep Mr Wright. Overall Great service. Looking forward to coming back. Overall Great service. Looking forward to coming back. More

Thank you for great customer service and helping my son get his vehicle fixed. Crown went out of their way to help him and make this repair not a stressful situation. We look forward to doing business with get his vehicle fixed. Crown went out of their way to help him and make this repair not a stressful situation. We look forward to doing business with you in the future with all of our GM vehicles. More