Crown Buick GMC - Service Center

Terrible attitude! Dropped brand new truck off for an 830 appt. No one has touched the vehicle since 530 pm. Why allow me to drop off the truck for a scheduled appt if Dropped brand new truck off for an 830 appt. No one has touched the vehicle since 530 pm. Why allow me to drop off the truck for a scheduled appt if you know you're booked and won't be able to look at it? And smirk at me when I say I had an appt?? I asked if it will be looked at tomorrow and was told no, its' first come first served. I asked since my truck is already there if I'm considered first. She said no. I would have to come pickup my truck now and be back in the morning at 530am to wait in line to possibly be seen. I stayed calm and questioned only to be met with attitude. I don't know what your deal is Danette but you need to work on your customer service skills! Your whole work process is horrible and needs to be revamped! More

I get excellent service! I had a screw jammed in my tire and I drove in on Saturday and drove out in under 2 hours. I appreciate the service and am driving safely this holid I had a screw jammed in my tire and I drove in on Saturday and drove out in under 2 hours. I appreciate the service and am driving safely this holiday weekend. More

Excellent service and was done quickly and easily. I waited for my car and it was taken care of quickly. I waited for my car and it was taken care of quickly. More

Took TOO LONG (3 + days) for vehicle to be assigned to a technician to diagnose why vehicle would not start. Customer SHOULD NEVER HAVE TO PAY FOR WRECKER SERVICE ON A VEHICLE UNDER WARRANTY. I personally technician to diagnose why vehicle would not start. Customer SHOULD NEVER HAVE TO PAY FOR WRECKER SERVICE ON A VEHICLE UNDER WARRANTY. I personally had to pay twice to have vehicle towed to dealership for service while under warranty! Both times it was fuel injection module needing replacing. More

The staff were friendly. My vehicle maintenance needs were taken care of quickly with no problems My vehicle maintenance needs were taken care of quickly with no problems More

Kaitlin is great she always explains everything to me if I have an issue or service need. I have an issue or service need. More

Brought my SUV in for service, my advisor Dwain Lefebre, always professional, courteous and friendly. This goes to the delivery and pickup driver as well! My repair was complete in a timely manner. Thanks always professional, courteous and friendly. This goes to the delivery and pickup driver as well! My repair was complete in a timely manner. Thanks everyone, including the technicians! Great service! More

Great service, great service, everything is go i get breat service. Never had any problems. breat service. Never had any problems. More

Great service. Staff is professional and knowledgeable. I trust the work completed on my vehicle. Staff is professional and knowledgeable. I trust the work completed on my vehicle. More

Fast and efficient they got me out in less than 1 hr. Great customer service Great customer service More