Crown Buick GMC

service expierence Tom & Ann Fiegl Lockport NY From the Buffalo NY area and needed my 2014 Terrain serviced, Crown was recommened to me by a friend that had just had hi Tom & Ann Fiegl Lockport NY From the Buffalo NY area and needed my 2014 Terrain serviced, Crown was recommened to me by a friend that had just had his vehicle serviced at Crown. Went to the dealership and was greet by Gegg Berry. Gregg was warm friendly and took care of me right away. He wrote me up and then offered my wife and I coffee, water, popcorn or cookie while we waited. Everyone from the dealership that went by spoke to us and made us feel welcome. The car was readied in about an hour, it even had been washed. The community of St. Petersburg is to lucky to have this dealership in their area.I come to this area every year and it is great knowing if I need something done on my vehicle Gregg Berry and Crown Buick are there for me. More

Premium Service Bill is top notch. He is solely the reason my 2015 GMC Sierra HD Denali will be serviced at Crown. His dedication to customer service, quality and m Bill is top notch. He is solely the reason my 2015 GMC Sierra HD Denali will be serviced at Crown. His dedication to customer service, quality and making sure the customer feels important and valuable is second to none. Bill is a tremendous asset to your team and should be recognized for his top of the line service. Thank you, Nick More

Thank you Bill!! I had recently purchased a used car with low mileage. After having owned the car for only 3 days, I was having the check engine light come on. You c I had recently purchased a used car with low mileage. After having owned the car for only 3 days, I was having the check engine light come on. You can imagine my disappointment as I discovered my purchase was an 'as is' warranty. At the same time, there was also a vibration in the front end of the car. I brought my car in and of course discovered I needed lots of service. Bill Hevel really went to bat for me. Knowing the car was 3 days old when this started, he helped me out and Crown performed the service, only charging me about 1/5th of the total bill. I really felt like they treated me fairly and helped me out of a very unfortunate situation. I have bought 3 cars from the Crown brand, I will continue to give them my business. Thank you so much to Bill for my great experience!! More

Thank you Michael Gregory?? I recently had my Buick in for routine Maintenance and was extremely satisfied thanks to Michael Gregory and all of the courteous staff at Crown. I recently had my Buick in for routine Maintenance and was extremely satisfied thanks to Michael Gregory and all of the courteous staff at Crown. More

Great Experience Had an excellent experience. My Service Advisor, Michael Gregory could not have been more pleasant, helpful or professional. I would highly recommend Had an excellent experience. My Service Advisor, Michael Gregory could not have been more pleasant, helpful or professional. I would highly recommend Crown Buick GMC"s Service Department. More

Dependable & Knowlegable Staff Would like to thank Bill for the prompt & friendly service for the recall on my wife's 2007 Saturn Sky. Excellent work! Would also like to thank Jeff Would like to thank Bill for the prompt & friendly service for the recall on my wife's 2007 Saturn Sky. Excellent work! Would also like to thank Jeff in the Parts Dept for help on my 1995 Buick, great sense of humor! Very good feeling to know there are still such great people at this dealership, thanks. More

Terrain purchase the dealer made it easy and worked around my schedule to also offer convenience - I felt like the process was smooth and the dealer helped me maximize the dealer made it easy and worked around my schedule to also offer convenience - I felt like the process was smooth and the dealer helped me maximize my rebates More

Happy Car Owner While my car was in the service center for 12 days, due to the time it took to get the part, it was returned to me in perfect condition. I was also p While my car was in the service center for 12 days, due to the time it took to get the part, it was returned to me in perfect condition. I was also provided a loaner vehicle during this time. I am very happy with Mike Gregory in the service center, and I highly recommend him and Crown Automotive. More

Excellent Purchasing Experience. Eric Gerts was an excellent and experienced sales consultant. He was very knowledgeable with all makes and models. I will be recommending him to all m Eric Gerts was an excellent and experienced sales consultant. He was very knowledgeable with all makes and models. I will be recommending him to all my friends and family. We purchased a Buick Verano and love it. More

Cookies while you wait! Bill Hevel helped me out with a double recall repair on my Pontiac G6. He even made cookies for me while I waited for the repairs to be made. He sta Bill Hevel helped me out with a double recall repair on my Pontiac G6. He even made cookies for me while I waited for the repairs to be made. He stayed until almost 7 when the vehicle was finished instead of leaving when he got off at 6. He went above and beyond on a Friday night! - Pam B More