Crown Buick GMC

Great service center! Dave Biagi is simply the best! He recognized a problem with my spot prior to my arriving and found a solution and put me in a loaner car while my car Dave Biagi is simply the best! He recognized a problem with my spot prior to my arriving and found a solution and put me in a loaner car while my car was being serviced. I appreciate his hard work!!! More

Excellent service My mother went into the dealership feeling not so optimistic after a horrible accident. After looking around for a while we went in and ran into a gen My mother went into the dealership feeling not so optimistic after a horrible accident. After looking around for a while we went in and ran into a gentleman who was able to pick my mother's Spirits back up and find her a beautiful car. His name is tony clouse. More

Routine checkup I brought my 2015 Acadia in for my 2nd oil change/service. I love the same day appointments. Ist time I brought my car in I pulled up, someone introdu I brought my 2015 Acadia in for my 2nd oil change/service. I love the same day appointments. Ist time I brought my car in I pulled up, someone introduced me to my advisor and I was told where to wait. When it was time to leave my car was so clean, inside and out. This visit there were lots of cars parked with no one outside, I wasn't sure what to do so I got out and went in and asked. I guess your porter was out that day. Dave was great, friendly, knowledgeable. When it was time to go I was frustrated that I had emptied out my car of an infant seat, baseball equipment, etc. thinking I was getting a wash and vacumn as I had the first visit. No such luck this time. Then where my car was parked I had to maneuver backwards out of the lot around several vehicles which is no easy task for me. All I could think was, there is no way my 82 year old Mom could do this. Why can't our cars be let where we can just pull foward when leaving? Hoping my next visit isn't as irritating. More

Greatest Experience Special thank you to Tammy Wagner. I Could not have been more satisfied w/ my purchase. She provided fantastic customer service!!! Absolutely the Be Special thank you to Tammy Wagner. I Could not have been more satisfied w/ my purchase. She provided fantastic customer service!!! Absolutely the Best..many thanks! More

Super Service from Dave BIagi and Doris My sweet little Solstice had to be towed to the dealership. It wouldn't go. I had NO idea what was happening. Didn't know if it was going to be a BIG My sweet little Solstice had to be towed to the dealership. It wouldn't go. I had NO idea what was happening. Didn't know if it was going to be a BIG fix, a small fix or if it would be covered by the warranty. I wasn't able to to with it. I had an appointment I had to get to--fortunately a friend was able to take me. I called Dave, let him know my car was coming without me. He said "no problem-we'll see her when she gets here (yes my car is a girl and has a name! LOL), and give you a call when we know what's going on." He called within an hour and a half-it was the master cylinder and yes, it was covered--YAHOO!!!. He also took the initiative to look over the car while they had it to see if anything else needed repair or replacing. They did go ahead and do the maintenance service--oil change, etc. Nice, so I didn't have to make another trip in a couple weeks to have that done. He set me up with a loaner car--a nice loaner car--said he'd let me know when the car was ready and off I went. It was such a good feeling to TRUST completely that my car was in good hands, in capable hands. It felt terrific to get into that loaner car, drive away into my day knowing that I could give all my attention to the things I needed to accomplish because I didn't need to worry about whether or not my car was going to be fixed, fixed properly--I knew my car and I were in good hands. I didn't have to figure out how I was going to get around for the next few days while they waited for the part. I didn't have to rent a car or burden a friend with transporting me. I am soooooo very grateful for that!! When I came to pick up my car--Dave greeted me with a big smile, as usual. I went to pay the deductible and was warmly greeted by Doris, the cashier. There was an additional charge on my bill, that the computer through a default action, charged me for. She and Dave were happy to invest the time it took (not too long) to correct the issue. I can't say enough abut how so very pleased I am with the total package--the quality of the work, the STELLAR customer service and conveniences offered by Dave Biagi and Doris at Crown Buick. It is the most, worry-free, hassle free experience!! I would highly highly recommend Dave and the service dept. at Crown for repair needs! More