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Crown Buick GMC
Metairie, LA
2,906 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,906 reviews
May 27, 2025
Zach LeBlanc knew the ends and out of the vehicle we purchased. Thanks again Zach. purchased. Thanks again Zach. More
by ddh857
Verified CustomerEmployees Worked With
May 26, 2025
I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More
by MTHOMAS1989
May 26, 2025
The dealership was excellent clean the salesman was very patient and everyone there was helpful I had a good experience there patient and everyone there was helpful I had a good experience there More
by sedgielebeaux
Employees Worked With
May 26, 2025
As always it was very easy to deal with CrownBuick. Simple to schedule an appointment. My service advisor Tara was very friendly and professional. Acadia was ready at the time promised. Paying on Simple to schedule an appointment. My service advisor Tara was very friendly and professional. Acadia was ready at the time promised. Paying online is a wonderful addition More
by LHZAINEY
Employees Worked With
Tara
May 26, 2025
The customer Sevice and hospitality I received from my host was awesome she made me feel like I was getting VIP host was awesome she made me feel like I was getting VIP More
by ANTHONYBAKEWELL
Employees Worked With
May 26, 2025
The process went flawlessly. Kevin is a professional.Joseph the finance guy was fantastic. Good job! Kevin is a professional.Joseph the finance guy was fantastic. Good job! More
by lzee61971
May 25, 2025
Great service team at Crown Buick. Staff were very helpful and service was great. Highly recommend Staff were very helpful and service was great. Highly recommend More
by gerardramos27
Employees Worked With
May 25, 2025
Kimbell was very helpful and professional. Dealership staff made the purchase of the vehicle easy and painless Dealership staff made the purchase of the vehicle easy and painless More
by RANDYA0
