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Crown Buick GMC

Metairie, LA

4.7
2,417 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,417 reviews

August 23, 2024

Kyle appeared to be mad about everything his explanation of service I asked a question about a problem I thought my vehicle was having and his response wasn’t very courteous but very sharp and uncomfortabl More

by kanderson1537
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Very good. Salesman not pushy. Very helpful. Everything we asked for. We got. Thank you More

by TUGBOATWES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Kalob actually EARNED my business and made the transaction very painless and respected my time. More

by raakross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalob Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I was able to walk in and get exactly what I wanted without any hassle Sandy was able to get me in and out. One of the best car buying experiences I’ve had. More

by rileysabrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I have never owned a GMC and have been requesting for over two years to be removed from your mailing list with no success. That’s no way to run a dealership. More

by RBG1308
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Crown Buick GMC responded

Hi there, we apologize for the inconvenience and frustration this has caused. Your request to be removed from our mailing list is important to us, and we would like to take action asap. Please send us a direct message with your contact details so we can ensure your information is removed from our list immediately. Thank you for bringing this to our attention, and we appreciate your patience as we work to correct this. I can be reached at jennas@crownbuickgmc.com. Thank you. Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 22, 2024

I've had the last 3 vehicles I owned serviced on a regular basis at Crown Buick GMC Service. They are always on point with their service. More

by JTRAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Would not go back here. The service department here is awful and needs new people More

by 89taylor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Gueldner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Crown Buick GMC responded

I'm sorry to hear that your experience with our service department was disappointing. We strive for excellence, and it's clear we missed the mark. Your feedback is important, and we'd like to make things right. Please reach out to us directly at rgurtner@crownbuickgmc.com so we can address your concerns and work towards improving our service. Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 22, 2024

Excellent customer service. I really enjoyed the whole experience. Everyone I delt with was a pleasure to talk to. More

by jplove1205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Rudy went above and beyond,to take care of every detail for us! His integrity was so refreshing and very much appreciated!! More

by raebertrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Great experience! Very helpful and accommodating in finding exactly what I was looking for in my next vehicle. More

by THOMASGRANGER93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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