Crown Buick GMC

I won’t be back The service with my car was fine. Dealing with the service manager, Courtney, was a hassle. Upon dropping my car off, I was in the waiting room. Cou The service with my car was fine. Dealing with the service manager, Courtney, was a hassle. Upon dropping my car off, I was in the waiting room. Courtney walked in stating to a gentleman she’ll be getting him a loaner car soon. Mind you, I asked for a loaner car, and she stated she did not have one. I need to take the shuttle home. My car had to stay overnight due to shuttle not being available when my car was finished. I had to call the service center multiple times & spoke with Courtney 3 or 4 times before she decided to send someone to pick me up 3.5 hours later. The guy who picked me up stated he’d been there since 7:30 but no one told him to pick me up until 11. It was annoying and quite inconvenient as I had to be to work. Once I get my car home, I realize the piece to pop my hood was missing. I called the service center and spoke with Courtney again who at this point had an attitude and tried to make it seem as if I was inconveniencing her about an issue that happened due to the work they provided. I will never be back due to her actions. Word of mouth is real & I will definitely spread the word. More

30,000 mile service and bluetooth problem I came in for my 30,000 mile check and a problem with my bluetooth connecting with Enclave. Three different employees tried to help with the bluetoot I came in for my 30,000 mile check and a problem with my bluetooth connecting with Enclave. Three different employees tried to help with the bluetooth problem. Mr. Anthony and Mr Phil in sales and Mr Chris in service. They spent time pairing and testing my bluetooth in my phone and the car. I really appreciate the time and effort they took. The service was excellent and I was called as soon as it was ready. More

a great experience and wonderful people My experience what's great the sales team did a wonderful job had me in and out and all my time I never had to sit at the dealership for 1 hour that w My experience what's great the sales team did a wonderful job had me in and out and all my time I never had to sit at the dealership for 1 hour that would made my experience so great looking forward to buying my next car a truck I have bought 10 card from Crown Buick and it's always been a wonderful experience from sales team to finance team keep up the good work. More

Good service Service was great and the salesman and the manager was very knowledgeable of the type of car I was looking for and my price range. Service was great and the salesman and the manager was very knowledgeable of the type of car I was looking for and my price range. More

Awesome Wil went beyond the call to help me get my dream SUV. He answered all my questions and I just thank him so much! If you need a car go there! Wil went beyond the call to help me get my dream SUV. He answered all my questions and I just thank him so much! If you need a car go there! More

Awesome service My salesman Will Montgomery was very understanding and didn’t suggest anything I would’ve been uncomfortable with. He listened to my needs and the fin My salesman Will Montgomery was very understanding and didn’t suggest anything I would’ve been uncomfortable with. He listened to my needs and the finance guy(I don’t remember his name) did the same. Together they both made my visit and purchase very user friendly and affordable as I needed it! Thanks guys! More

Outstanding My experience was great. The dealer was very helpful and generous I would definitely come back for further service from this company. I would recommen My experience was great. The dealer was very helpful and generous I would definitely come back for further service from this company. I would recommend this dealership to anyone who is looking for a car. More

I love my car‼️ Thanks I love my car and Will was an awesome salesman and very helpful ?? Thanks so much I will be back when I am in need for another car. I love my car and Will was an awesome salesman and very helpful ?? Thanks so much I will be back when I am in need for another car. More

Awesome Made appointment.Took the car soon as I checked in. Complete service in a hour. Very friendly service, very honest and helpfull. Thank You, Word, Word Made appointment.Took the car soon as I checked in. Complete service in a hour. Very friendly service, very honest and helpfull. Thank You, Word, Word More

Great customer service Will Montgomery made me feel comfortable and that I was in good hands. He had great customer service and like I’ve been knowing him for some time lik Will Montgomery made me feel comfortable and that I was in good hands. He had great customer service and like I’ve been knowing him for some time like I was family. He’s definitely a great asset to Crown Buick. I even enjoyed my not so long wait. GREAT JOB Mr. Will Montgomery. And I thank you so much for my nice Honda CRV. I love it. More