Crown Buick GMC

Very efficient and enjoyable buying process for my GMC 2500HD. I worked with Al Chen as my sales rep. Al was very accommodating and informative about the vehicle and payment process. He also kept record o 2500HD. I worked with Al Chen as my sales rep. Al was very accommodating and informative about the vehicle and payment process. He also kept record of items requiring follow up and kept me informed of everything going on. Great!!!! WIlliam More

1- I was offered 11000 for my trade, all other dealerships had offered 12000, I told salesman and it was agreed 12000 and then to my surprise I noticed on my paperwork after a few days (my fault f dealerships had offered 12000, I told salesman and it was agreed 12000 and then to my surprise I noticed on my paperwork after a few days (my fault for not reviewing closely) your people put 11500. 2-The truck detailing was not good, I went back a 2nd time to have the truck re-detailed - because I spent 700 on ceramic coating, if the detail job was poor - the ceramic coating would be too. THe 2nd detailing left spot and smears again. I spoke to the person detailing the 2nd time, he stated he was not re-coating the truck because it was already done, it was agreed the entire truck would be re-detailed and ceramic coated. My wife was with me the first time to witness the statements and trade agreement, my brother in law was with me the 2nd time as witness to the statement made by the detail - coating employee. Salesperson was knowledgeable, but seemed to be upset when I challenged the re-detailing statement after speaking with the employee. To say the least I feel I was taken advantage of with the trade pricing and was very disappointed with the detailing and ceramic coating of the vehicle after paying 700 for the coating. More

The perfect salesman!!! What a great experience. Obviously the salesman works for the dealership but how amazing when they work for you too. Truly a great buying experience. Obviously the salesman works for the dealership but how amazing when they work for you too. Truly a great buying experience. More

Thank you for the great service. Jose was great. He worked very hard with helping me with closing the deal. David gave him the guidance he needed with the service. All persons involved were amazing and worked very hard with helping me with closing the deal. David gave him the guidance he needed with the service. All persons involved were amazing and they made me happy and very confident. I looked forward to further purchase with Crown Buick👍🏿 More

Salesman was good. The Jenna was very helpful. Finance guy was a pushy xxxxxxx who didn't want to give me any offers just wanted to finance what and how he wanted guy was a pushy xxxxxxx who didn't want to give me any offers just wanted to finance what and how he wanted More

Don Hartman was very helpful and understood perfectly what I needed. This was my second car from Crown Buick. I love my GMC Terrain it is a perfect fit for me. what I needed. This was my second car from Crown Buick. I love my GMC Terrain it is a perfect fit for me. More

Enjoyed working with Joe Grego on the purchase of my new vehicle. Overall one the of the best expierences I've had while purchasing a vehicle. vehicle. Overall one the of the best expierences I've had while purchasing a vehicle. More

This is my second time purchasing a vehicle from Crown and I would gladly return here in the future. I am very happy with the purchase of my new 2021 GMC Acadia. and I would gladly return here in the future. I am very happy with the purchase of my new 2021 GMC Acadia. More

We worked with Mr. Al Chen and had a top notch experience purchasing our 2020 Buick Enclave! Mr. Chen was so amazing! The dealership was not pushy, and working with them was a great experience, well worth ou purchasing our 2020 Buick Enclave! Mr. Chen was so amazing! The dealership was not pushy, and working with them was a great experience, well worth our drive of over 100 miles when we have TWO Buick dealerships in our local area. Mr. Chen stayed almost two hours past closing helping us with our purchase from start to finish. He had the car pulled to the front waiting on us, did not rush us, helped this mama unpack the load of mess from one car to the new car. He even gave my oldest some cookies (because shopping with littles during COVID 🤦🏻‍♀️) as well as us a blanket out of his own vehicle so that my baby’s car seat wouldn’t mess up the new leather. He stayed on the lot until we pulled out with our newest addition! Highly recommend! More

I have dealt with Joe Grego from the days of Bryan Chevy. Joe addressed our needs and was very good at getting us where we wanted to be Joe addressed our needs and was very good at getting us where we wanted to be More