Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fast service the only problem is the service provider doesn't check to see if u have a warranty. If I didn't mention the warranty I would've paid out of pocket. Th the only problem is the service provider doesn't check to see if u have a warranty. If I didn't mention the warranty I would've paid out of pocket. They need to follow up on warranties More
Very pleased customer I was very pleased with the service I received at Crown Buick. My salesman Will Montgomery took care of me. I was in need of a good and reliable vehic I was very pleased with the service I received at Crown Buick. My salesman Will Montgomery took care of me. I was in need of a good and reliable vehicle and he was on it. I will recommend him to anybody in need of a vehicle. More
Purchasing my lease Bradley was great to work with. He took care of as much as possible before I even got there so all I had to do was meet with the finance manager to si Bradley was great to work with. He took care of as much as possible before I even got there so all I had to do was meet with the finance manager to sign the paperwork. He also took care of the insurance and I already have my updated insurance cards. Couldn't be happier! More
Love this dealership! Kirk and his team are absolutely the best! This is my 4th Sierra I've purchased from them and I wouldn't go anywhere else. Kirk and his team are absolutely the best! This is my 4th Sierra I've purchased from them and I wouldn't go anywhere else. More
Always a good experience Will always gets me the best deals. Never have a doubt that he will place me in the car I want. This will be my second car a perchaced from will and e Will always gets me the best deals. Never have a doubt that he will place me in the car I want. This will be my second car a perchaced from will and each perchance was a walk in the park. He is by far the best salesman! More
Service All my needs were met in s professional manner. I appreciate that I was able to be worked in to having my vehicle serviced. All of the people I had co All my needs were met in s professional manner. I appreciate that I was able to be worked in to having my vehicle serviced. All of the people I had contact with were very courteous. I More
Pleasant experience. Greeted with a smile when I pull up in service. Showed me to the waiting area. I live in Laplace and come here for the service on my Terrain. Greeted with a smile when I pull up in service. Showed me to the waiting area. I live in Laplace and come here for the service on my Terrain. More
Professional I told Will what I wanted and he showed me only that and never tried to steer me to something else to make him a better sale. I don't think I was ther I told Will what I wanted and he showed me only that and never tried to steer me to something else to make him a better sale. I don't think I was there for more than an hour. More
My car Will Montegomery always takes care of me . This is my second vehicle that I purchased and as always I’m very satisfied. He’s our family car salesman.T Will Montegomery always takes care of me . This is my second vehicle that I purchased and as always I’m very satisfied. He’s our family car salesman.Thanks Will More
I won’t be back The service with my car was fine. Dealing with the service manager, Courtney, was a hassle. Upon dropping my car off, I was in the waiting room. Cou The service with my car was fine. Dealing with the service manager, Courtney, was a hassle. Upon dropping my car off, I was in the waiting room. Courtney walked in stating to a gentleman she’ll be getting him a loaner car soon. Mind you, I asked for a loaner car, and she stated she did not have one. I need to take the shuttle home. My car had to stay overnight due to shuttle not being available when my car was finished. I had to call the service center multiple times & spoke with Courtney 3 or 4 times before she decided to send someone to pick me up 3.5 hours later. The guy who picked me up stated he’d been there since 7:30 but no one told him to pick me up until 11. It was annoying and quite inconvenient as I had to be to work. Once I get my car home, I realize the piece to pop my hood was missing. I called the service center and spoke with Courtney again who at this point had an attitude and tried to make it seem as if I was inconveniencing her about an issue that happened due to the work they provided. I will never be back due to her actions. Word of mouth is real & I will definitely spread the word. More