Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Replaced seat belt clasp Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done, it has been a timely one. More
Check engine light issue They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely man They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely manner. More
Checked everything at no charge! Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very long. They checked everything and no charge for anything. More
Awesome Todd Leaumont and Scott Sparks continue to meet our sales expectations. They are the reasons we continue to make Crown BUICK GMC our dealership of cho Todd Leaumont and Scott Sparks continue to meet our sales expectations. They are the reasons we continue to make Crown BUICK GMC our dealership of choice. More
Amazing Customer Service/Overall Experience Amazing Customer Service/Overall Experience. I visited other dealerships before purchasing my car from Crown Buick GMC and I wasn’t satisfied until I Amazing Customer Service/Overall Experience. I visited other dealerships before purchasing my car from Crown Buick GMC and I wasn’t satisfied until I went there, I just knew it was the right choice!! More
Great Experience My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very b My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very busy and the team handled everyone with attention and respect. More
Great dealership to work with It was a very smooth process to get into a new vehicle. Sales was very easy to work with, and got me a price on the vehicle that was workable in my bu It was a very smooth process to get into a new vehicle. Sales was very easy to work with, and got me a price on the vehicle that was workable in my budget More
Great place to purchase a new car. If you are looking for a great price on a new car with professional sales people and a great honest credit department this is where you need to go. I If you are looking for a great price on a new car with professional sales people and a great honest credit department this is where you need to go. I had an amazing experience and will go back when it’s time to trade this one in. I would definitely give them a A Plus rating. Todd was the best salesman I’ve every dealt with!!! More
Great service! Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle issues More
check engine light on I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile when i called 2 hours later the car had not even been looked at. At other dealerships when i was told a time to bring my car in that was an appointment. I made it clear that I had traveled 2 hours to get there and needed my car fixed or I needed to know if I had to leave it. As soon as I explained this again which I had already told the person that i dropped it off to in the morning that and I had said it to the person when I made the appointment, once the communication issue was resolved my car was fixed within an hour. More