Crown Buick GMC

went in for a oil change I went in for an oil change and left with a $1200.00 bill. I know my brakes were getting low, but I am not sure I needed the other things that were do I went in for an oil change and left with a $1200.00 bill. I know my brakes were getting low, but I am not sure I needed the other things that were done. More

Great experience Bradley makes the entire buying process so easy and stress free! I have purchased several vehicles from him and he always listens and makes sure I get Bradley makes the entire buying process so easy and stress free! I have purchased several vehicles from him and he always listens and makes sure I get exactly what I need within my budget. More

Great Experience Todd was a pleasure to work with. He was professional and personable. I love my new GMC Terrain. I will be buying my next vehicle from Crown Buick GMC Todd was a pleasure to work with. He was professional and personable. I love my new GMC Terrain. I will be buying my next vehicle from Crown Buick GMC as well! More

Extremely helpful and knowledgeable Kaitlyn was very helpful. She took the time to explain the process and issues with me. She even gave me tips to help in the future. This was my fir Kaitlyn was very helpful. She took the time to explain the process and issues with me. She even gave me tips to help in the future. This was my first experience at this dealership and I was very impressed. Should my vehicle need service or attention in the future, I will certainly return. Thank you for a seamless experience. More

Body Shop Repairs This review is only for the Body Shop. they did an excellent job on my 2016 GMC Acadia. David was extremely courteous and very helpful. This review is only for the Body Shop. they did an excellent job on my 2016 GMC Acadia. David was extremely courteous and very helpful. More

Great people! Great service! I highly recommend Crown Buick GMC. Scott and Mark had me on the road in my new truck in less than an hour. I couldn’t had a smoother experience. Th I highly recommend Crown Buick GMC. Scott and Mark had me on the road in my new truck in less than an hour. I couldn’t had a smoother experience. Thanks guys ! I love my new Denali truck More

Wonderful Our sales person Linda was fabulous. No pressure sales and I got my sweet newish car. Very kind and followed up to make sure I was happy after sale. Our sales person Linda was fabulous. No pressure sales and I got my sweet newish car. Very kind and followed up to make sure I was happy after sale. More

Fuel Pump Replacement Chris was very helpful and kept me up to date on status of repair. He tried hard to get covered under warranty, as fuel pump should be; however, was n Chris was very helpful and kept me up to date on status of repair. He tried hard to get covered under warranty, as fuel pump should be; however, was not able to get covered. Appreciate the effort. More

Excellent customer service I would recommend family and friends to crown Buick Great customer service had a little problem manager and Donald (Duck)was very nice and took care o I would recommend family and friends to crown Buick Great customer service had a little problem manager and Donald (Duck)was very nice and took care of my problem great customer service. More

Terrible experience I had an appointment for an oil change, tire rotation and service lane departure warning lights in outside rear view mirrors. Waited three hours an I had an appointment for an oil change, tire rotation and service lane departure warning lights in outside rear view mirrors. Waited three hours and then entered service area and expressed my displeasure only to find out work not accomplished. I waited 15 minutes to receive my car which told me they did oil change and tire rotation after I sounded off. I was told they forgot to stamp my work order waiting I find that hard to believe as the service adviser discussed that with me and I saw the adviser write waiting on my ticket. I was told it was written but it was not stamped. Yeah right, I have a bridge to sell you. I have to return to get the warning light fixed which is a huge inconvience. Also I was told a take home car had to be scheduled so I had to return. We need to talk about this as I just bought a five year bumper to bumper warranty in December (not cheap) and how would I know I need a take home car scheduled until you diagnois the car. Makes me think I need to explore other service options for my bumper to bumper work. I can get a 10 minute oil change and buy a Goodyear tire rotation package which would require less of my time than your service center for my oil changes. The way you have treated me I need to spend 4 hours per oil change and three changes per year equal 12 hours and if I keep the car 8 years I have to give up 96 hours to get oil changes over the life of my car versus 10 minute oil change. More