Crown Buick GMC

Condenser replaced under warranty !! Everything was really good & I got the Tahoe back about 4:30 pm the same day after dropping it off at 7:30 am. My only minor complaint is communicati Everything was really good & I got the Tahoe back about 4:30 pm the same day after dropping it off at 7:30 am. My only minor complaint is communication could have been better. I called every hour to check on the status starting at 10:30 am & was told it had not been looked at yet. So I was worried I would not get it back the same day. Then when I spoke to Courtney at 12:30 pm she said it was being repaired & I asked why was I not called. The response was because it was a warranty repair. Next time it would be nice to get a phone call. More

Sales Team-Great, Finance Department is horrible Beware of the finance department. If you make a good deal on price they will definitely make it up on the back end by raising rates. Even with excelle Beware of the finance department. If you make a good deal on price they will definitely make it up on the back end by raising rates. Even with excellent credit, they threaten to raise the agreed upon price if you don’t accept their financing terms. Salesman was great, but finance was cold and calculating. Also, they were told to only run my credit through GM as I was preapproved through my bank at a lower rate and didn’t want a bunch of inquiries. Shortly after, I was alerted to multiple credit inquiries from different institutions coming from the dealership. More

Buying a car Donald Hartman is my car salesman. I’ve been buying cars from him for the last 20 years. He goes way beyond the call of duty & gives you continuing se Donald Hartman is my car salesman. I’ve been buying cars from him for the last 20 years. He goes way beyond the call of duty & gives you continuing service. I highly recommend him & the dealership to buy a car. More

Todd Kehoe was spectacular and helped in so so many ways to Todd has always been extremely helpful over the past cars I have leased. This time I decided on my first trick and he helped me throughout the whole Todd has always been extremely helpful over the past cars I have leased. This time I decided on my first trick and he helped me throughout the whole difference explanations and anything else I needed. We added a back cover and upgraded the tires. He was the best More

Happy Customer Very nice people and easy to work with. Filled me in every step of the way!! I wouldn't take my Buick any other place!!! Very nice people and easy to work with. Filled me in every step of the way!! I wouldn't take my Buick any other place!!! More

Service Job Job was done at a fairly good time. The best time to bring your vehicle in for service would be from Tuesday to Thursday of any week, unless there is Job was done at a fairly good time. The best time to bring your vehicle in for service would be from Tuesday to Thursday of any week, unless there is a holiday in that week. More

The service was excellent My vehicle was ready in less time than I had planned. I was most satisfied. And I would return for service if needed again. Thanks My vehicle was ready in less time than I had planned. I was most satisfied. And I would return for service if needed again. Thanks More

Oil change This was my first service on my new card. The service performed was fine, but WAY to long of a wait for an oil change & tire rotation. They took my This was my first service on my new card. The service performed was fine, but WAY to long of a wait for an oil change & tire rotation. They took my car right away, but i waited 2 1/2 hours. That was unnecessary. They should have a team on hand that just performs this type maintenance for customers. It should not take more than an hour to do it. More

Good until I met the dishonest financial manager. Salesman was excellent and provided great service. The financial manager was very dishonest. He charged me for a service ( warranty) that I did not Salesman was excellent and provided great service. The financial manager was very dishonest. He charged me for a service ( warranty) that I did not request and he did not even offered the service. When I asked him what the 298.00 after market product fee was for he stated for doucements and handle the transactions. Which I knew was not true. After speaking to other honest dealerships, I I was encouraged to go through my paperwork . I found the warranty with the $298.00. It’s very disappointing to find out you were giving business to another dishonest dealership. Now I am worrying about if what the told me about the car is true and if I brought a lemon. Then I had to waste my time calling the warranty company and the dealership to cancel something I never requested. BEWARE of DISHONEST FINANCIAL MANAGER More

Why I continue to go back! The service is always wonderful. I truly continue to go back because of Bradley Coco. He makes it so easy. He is Honest and Personable. The service is always wonderful. I truly continue to go back because of Bradley Coco. He makes it so easy. He is Honest and Personable. More