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Crown Buick GMC
Metairie, LA
3,710 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,710 reviews
July 19, 2026
No complaints on the overall service provided, but I was shocked once I got home and realized I was charged 68% more than I paid just 5 months earlier at a GMC dealership just 30 miles from Crown. The cost shocked once I got home and realized I was charged 68% more than I paid just 5 months earlier at a GMC dealership just 30 miles from Crown. The cost of an oil change and tire rotation was not communicated to me prior and I just assumed it would be in line with what I have been paying for routine service. I paid $112.36 for the same services at Legacy in February and was charged $189.27 at Crown last week. More
by Jonathan McCaslin
Verified CustomerEmployees Worked With
July 18, 2026
Fast and convenient service on my vehicle. Running like it should now. Thanks for all your help. I’ll definitely recommend Crown Buick service department Running like it should now. Thanks for all your help. I’ll definitely recommend Crown Buick service department More
by mcleaumont
July 18, 2026
Helpful, informative, non pressuring. Made the process easy and streamline. The whole process was stress free. Made the process easy and streamline. The whole process was stress free. More
by cvpilie384
Employees Worked With
July 17, 2026
Easy to deal with. Courteous all the time. Always friendly. Gets the job done on time. Courteous all the time. Always friendly. Gets the job done on time. More
by CAROL.MANCUSO
July 16, 2026
Zach was very knowledgeable and respectful. He made this process as smooth as possible. Highly recommended. He made this process as smooth as possible. Highly recommended. More
by rchapm8417
July 16, 2026
I cannot say enough about this dealership and Mr. Kevin! They made us feel so comfortable and got us the best deal for the vehicle we wanted. Cannot thank them enough!! Kevin! They made us feel so comfortable and got us the best deal for the vehicle we wanted. Cannot thank them enough!! More
by KATE_0402
July 15, 2026
Kaitlin is wonderful! Friendly, patient, professional! I have done business with he on 4-5 occasions and has always addressed my concerns with understanding and courtesy. Friendly, patient, professional! I have done business with he on 4-5 occasions and has always addressed my concerns with understanding and courtesy. She is the best!!! One of the reasons I bought my 2nd vehicle from Crown. More
by pchrepair
Employees Worked With
July 15, 2026
Friendly sales staff our sales person was helpful. The dealership had a good selection and our sales person showed as many as needed for us to make a decision. The dealership had a good selection and our sales person showed as many as needed for us to make a decision. More
by doug_donaldson
Employees Worked With
Willie irons
July 14, 2026
Kaitlin has been exceptionally friendly, organized, and professional throughout my visit. I am genuinely pleased and impressed with the quality of service I received. It’s refreshing to work with someone w professional throughout my visit. I am genuinely pleased and impressed with the quality of service I received. It’s refreshing to work with someone who makes the process both smooth and enjoyable, and Kaitlin’s attention to detail and welcoming attitude truly stood out. More
by ZACHKELLY722
Employees Worked With
July 14, 2026
Salesman Duck Hartman was very professional and accommodating. He explained all of the features of the car. I would recommend him without reservation. accommodating. He explained all of the features of the car. I would recommend him without reservation. More
by dvoitier
Employees Worked With
