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Crown Buick GMC
Metairie, LA
3,748 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,748 reviews
August 19, 2026
Alexandra was great! She made every thing super easy and I wasn’t there all day! Looking forward to purchasing my next vehicle from her She made every thing super easy and I wasn’t there all day! Looking forward to purchasing my next vehicle from her More
by AHM628
Verified Customer
August 18, 2026
An easy experience. Went smoothly from when I went in to look at available Yukons to my purchase the next week. Scott was knowledgeable and helpful and I would recommend Went smoothly from when I went in to look at available Yukons to my purchase the next week. Scott was knowledgeable and helpful and I would recommend he and the dealership. More
by kbrignac
Employees Worked With
August 17, 2026
Great service and great staff. Thanks Dwain! And Thanks to Billy, Brandy, and Joe in the used car department. Awesome Krewe!! Thanks Dwain! And Thanks to Billy, Brandy, and Joe in the used car department. Awesome Krewe!! More
by gerardramos27
August 16, 2026
This visit was much better than the last visit all was explained up front to me as the owner and most issues have been resolved one was not able to be duplicated for now but it has happen on each Buick En explained up front to me as the owner and most issues have been resolved one was not able to be duplicated for now but it has happen on each Buick Encore so I wish that they would have used the previous car records to fix this one More
by LWCOPE96
Employees Worked With
Other Employees :
Mr Perry and Mr Don very pleasant and helpful
August 16, 2026
Sadie was great…. she kept me informed on all and anything that was being done to the vehicle. She was very pleasant. Understanding knew exactly how to explain everyth she kept me informed on all and anything that was being done to the vehicle. She was very pleasant. Understanding knew exactly how to explain everything in detail. More
by johnnycarter6333
Employees Worked With
Sadie Costanza
August 16, 2026
Always tries to get me taken care of as quick as possible so that I can get back to work myself. Thans for great service! so that I can get back to work myself. Thans for great service! More
by JESSE.LIND
Employees Worked With
August 15, 2026
This is the 4th car I have purchased/leased from Donald (Duck). He is amazing. I tell him what is important to me in a new vehicle. He locates it and looks into all of the financing options for me. I show (Duck). He is amazing. I tell him what is important to me in a new vehicle. He locates it and looks into all of the financing options for me. I show up, the car is ready to go. He always takes the extra time to make sure the settings in the vehicle are ready for me and insists that I go to "Duck school" to learn about all of the "bells and whistles." He is the best. Crown in general is very focused on client satisfaction and service. More
by EMCHAT1
August 15, 2026
Kaitlyn was very attentive and kept me informed throughout the process. The mechanic Branden did an awesome job! Very pleased with my first experience with Crown. throughout the process. The mechanic Branden did an awesome job! Very pleased with my first experience with Crown. More
by johnny.egler
August 14, 2026
Easy to work with called when car was ready easy drop off and pickup clean and pickup clean More
by andrewgiroir
Employees Worked With
