Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My first experience in car buying over 30 years ago was at Crown Buick. My salesman was Sam Coco. I made several purchases with Sam in the following years and felt apreaciated and respected. In those inter at Crown Buick. My salesman was Sam Coco. I made several purchases with Sam in the following years and felt apreaciated and respected. In those interactions I usually left feeling more confident and educated in the process of car buying. In recent years I've done business with other dealerships only because of inventory limitations. (After checking with Crown first.) For this purchase I visited other dealerships both physically and virtually. My frustration with car buying had never been so elevated. I found very little enthusiasm and even less follow through from the sales teams at other dealers. I paused and thought... I had a great thing going with Sam and his son Bradley, who is just as capable and helpful. I made one stop to visit with Bradley and this process was just like I learned to appreciate from Bradley and Crown Buick. Though a bit different due to the changes that have evolved these last 2 years. I felt comfortably at home buying from Crown Buick GMC. Bradley kept me informed and delivered each of my expectations and kept his promises. I Thanks Bradley. I'll see you for my next vehicle purchase. Rest in peace Sam. More
Will is an outstanding guy. Would recommend him to anyone who needs a car. Thanks Will for making the process easy. anyone who needs a car. Thanks Will for making the process easy. More
Great customer service from Mr. Al Chen!!I would Great customer service from Mr. Al Chen!! I would recommend all my friends to him and the Crown Buick dealership! Great customer service from Mr. Al Chen!! I would recommend all my friends to him and the Crown Buick dealership! More
I have bought 2 vehicles from Jay. He goes over & beyond to assist his customers. Takes very good care of his repeat customers. I highly recommend him as a sales representative at crown Buick. to assist his customers. Takes very good care of his repeat customers. I highly recommend him as a sales representative at crown Buick. More
Transmission went out after 12 days. Never informed me my license plate was ready for pickup, was driving a car with a week expired temporary tag. Had to go to dealer and take it off the salesman’s desk. Was license plate was ready for pickup, was driving a car with a week expired temporary tag. Had to go to dealer and take it off the salesman’s desk. Wasn’t told the car had prior damage before buying. Salesmen texted me everyday for 5 days before buying it. Called to talk about options for fixing transmission Crown never called me back, and salesman claimed to not know who I was after 12 days. He knew me when I was buying the car. More
Everything from seeing the vehicle to test driving to the purchase was made easy with no pressure to buy. The salesman was very good helpful purchase was made easy with no pressure to buy. The salesman was very good helpful More
Kevin Brown was Great he went above and beyond to make sure I was happy with my 2016 Suburban purchase I will send my friends. sure I was happy with my 2016 Suburban purchase I will send my friends. More
Everything necessary to locate a desired vehicle was done by my salesman, and the sales process was incredibly simple and easy. I arrived at the appointed time, we 'walked' though the entire process and I dr by my salesman, and the sales process was incredibly simple and easy. I arrived at the appointed time, we 'walked' though the entire process and I drove home a few hours later. I have been dealing with Crown Buick for 30+ years, through purchases and leases, and would not look anywhere else unless I want something Crown/GMC cannot provide. More
The crown Buick team (Bradley) were spot on and professional. Nice experience to buy a vehicle. Paperwork and vehicle were ready to roll. highly recommend for service and sales. professional. Nice experience to buy a vehicle. Paperwork and vehicle were ready to roll. highly recommend for service and sales. More
Sale was quick and straight forward. Billy and Jerry are a great asset to the Crown Buick team. Had a good selection of trucks in this time of new car shortage among other dealers. a great asset to the Crown Buick team. Had a good selection of trucks in this time of new car shortage among other dealers. More