Crown Buick GMC

My salesman, Joe Murray, is the BEST! He's a very knowledgeable and "no pressure" salesman. Go see him, explain what you're looking for and he'll help you find what you want. If it isn He's a very knowledgeable and "no pressure" salesman. Go see him, explain what you're looking for and he'll help you find what you want. If it isn't on the dealership lot, he'll search off-site inventory and offer to bring you to the vehicle you're interested in for a test drive. I initially went to Crown because of a commercial Mr. Larry Oggs did regarding 0.9% financing on the Buick Envision. Unfortunately, I didn't notice the fine print and although I purchased a 2025 Envision Avenir, my choice mustn't have been on Mr. Oggs' list. I was disappointed with the much higher rates I was offered and asked if they were the best they could do for my exceptional credit rating. Being told they were and not wanting to lose the vehicle I fell in love with, I went with one of the offered rates, albeit much higher than the 0.9% Mr. Oggs advertised. While the finance process was fine, I left Crown with a new vehicle and a homework assignment from the Finance Department. Refinancing my vehicle is in my immediate future. More

Zack offered, a refreshing approach, of NO pressure during the process of my purchase. (Yukon) His patience and knowledge of the vehicle was impressive. I highly recommend this dealership. during the process of my purchase. (Yukon) His patience and knowledge of the vehicle was impressive. I highly recommend this dealership. More

Sandy was very knowledgeable, patient and made the car buying experience very easy . I would definitely recommend her. buying experience very easy . I would definitely recommend her. More

Once you offered a loaner car and I dropped my car off everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on t everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on the phone told me they no longer take appointments but the dealership sent me numerous emails asking me to make an appointment. I had to work my way up the chain of responsibility until I found someone who could actually help me. More

Kade, Was a pleasure to work with he made the buying process super easy. We had a wonderful experience. process super easy. We had a wonderful experience. More

4th time for injector problem. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. More

All of the employees were very friendly. My car buying process was fast! I didn’t have to wait long at all. My car buying process was fast! I didn’t have to wait long at all. More

my salesman was very help full and explained everything i needed to know. i'll be back needed to know. i'll be back More

The lady who help me was wonderful. However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. T However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. The lady who sits to the far right close to restrooms came outside and started talking to him. This delayed him more than several minutes getting my car. When she walked passed me to go back inside she didn’t even apologize for the delay for holding them up. She just walked by. Again the lady who helped was great and the service was done in a timely manner. More

Brandy was very knowledgeable and informative about my Envision. She was very professional and handled my sale very well. Envision. She was very professional and handled my sale very well. More