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Crown Buick GMC
Metairie, LA
2,736 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,736 reviews
December 08, 2023
The people are nice but my car cannot be serviced because the parts were not in. I’m currently driving around with a cocked steering wheel and tires that are off-balance. My car is two years old and has les the parts were not in. I’m currently driving around with a cocked steering wheel and tires that are off-balance. My car is two years old and has less than 19,000 miles on it. I’m very frustrated! More
by STEPBYSTEPFITNESS
Verified CustomerEmployees Worked With
Kyle
December 08, 2023
My experience regarding this service appointment was quite satisfactory; not only was my vehicle well taken care of, so was I! Thank you, GMC! quite satisfactory; not only was my vehicle well taken care of, so was I! Thank you, GMC! More
by JEIRAMJOY7
December 08, 2023
Been very pleased with Crown’s Service Department since I purchased my GMC truck in 2016. Normally pretty quick getting me in and out for service. purchased my GMC truck in 2016. Normally pretty quick getting me in and out for service. More
by DPJKNIGHT
Employees Worked With
December 08, 2023
Bad experience, from the time I buy my truck they offer me warranty for my tires, sound perfect investment but yes what ? DONT COVER REGULAR USE , don’t make sense buy some product and surprise YOU CANNOT me warranty for my tires, sound perfect investment but yes what ? DONT COVER REGULAR USE , don’t make sense buy some product and surprise YOU CANNOT USED HAHA FUNNY More
by ELDENGUERRERO
Employees Worked With
No one
December 08, 2023
They are very helpful and fast. I had a wonderful experience. Would definitely recommend them I had a wonderful experience. Would definitely recommend them More
by tamilynchampagne
Employees Worked With
Other Employees :
James is my go to guy. He was a great salesman. I love my car.
December 07, 2023
We have done business with Crown Buick for 30 years. We are pleased with the vehicles and the quality of work at the service department. Prices are competitive. Would recommend We are pleased with the vehicles and the quality of work at the service department. Prices are competitive. Would recommend More
by CMIRE70005
December 04, 2023
As previously stated on another survey, your Service Advisors and Service Techs do "Excellent" work. My only complaint might be the 4-5 day backlog before they can even look at your vehicle, even when y Advisors and Service Techs do "Excellent" work. My only complaint might be the 4-5 day backlog before they can even look at your vehicle, even when you schedule the Appt. More
by PETERLAROSE
Employees Worked With
Kaitlin Dauzat
December 03, 2023
Everything was perfect with my visit to Crown Buick GMC on this service visit. Thank you on this service visit. Thank you More
by NSNUNEZ67
December 03, 2023
Professional, courteous service provided. Kyle was accommodating and polite. Very competitive pricing. Robin G was great. Kyle was accommodating and polite. Very competitive pricing. Robin G was great. More
by stephanie
