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Crown Buick GMC
Metairie, LA
2,736 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,736 reviews
December 21, 2023
We received excellent service from selecting a vehicle on the lot. Salesman Jay Thompson came outside in the rain and assisted us. while we were looking at their inventory. The paperwork was completed and we the lot. Salesman Jay Thompson came outside in the rain and assisted us. while we were looking at their inventory. The paperwork was completed and we left with the vehicle we wanted . I would recommends to my friends and family to visit Crown dealership for the purchase of their next vehicle. More
by GLORIA_ROCHE
Verified CustomerEmployees Worked With
Jay Thompson
December 20, 2023
Crown Buick and all of its people were very prompt very courteous, very professional. The purchasing of our new vehicle was a pleasure plan on using y’all in the future, or buying our next vehicle. courteous, very professional. The purchasing of our new vehicle was a pleasure plan on using y’all in the future, or buying our next vehicle. More
by oswald.mark
Employees Worked With
December 20, 2023
Another great transaction, these people and this dealership are easy to work with, very helpful they get the deal done. dealership are easy to work with, very helpful they get the deal done. More
by KYLESIN
Employees Worked With
December 20, 2023
This service trip went well but the events leading up to it did not. I had to make like 3 or 4 trips to the dealership to have the rear wiper blade on my envision changed it did not. I had to make like 3 or 4 trips to the dealership to have the rear wiper blade on my envision changed More
by GAUBERTWM
December 20, 2023
Brandy was very knowledgeable and helpful! She had my best interest in mind and was patient and kind. I love my purchase I made at Crown! She had my best interest in mind and was patient and kind. I love my purchase I made at Crown! More
by Ap_oglesbee
Employees Worked With
December 19, 2023
Having my car serviced at Crown is always a good use of my time. The service techs are always diligent in looking out for things that need to be changed and keeping me informed about upcoming specials. my time. The service techs are always diligent in looking out for things that need to be changed and keeping me informed about upcoming specials. More
by revjcr2
Employees Worked With
Kyle in the service department
December 17, 2023
Our relationship with Crown Buick is always a pleasant experience when dealing with Bradley Coco. His knowledge, experience and professionalism is commendable. experience when dealing with Bradley Coco. His knowledge, experience and professionalism is commendable. More
by TESCHLUETER53
Employees Worked With
December 16, 2023
Not very nice customer service. It seems no one knows what is going on there. I had the maintenance package and still had a free oil change left. When checking me out they tried to It seems no one knows what is going on there. I had the maintenance package and still had a free oil change left. When checking me out they tried to charge me for the oil change and no one bothered to look for the maintenance package. Then I got the chip installed that was missing from my car when I bought it new over a year ago. After I left dealership with my car and was already home I realized the chip they put in wasn’t doing what it was supposed to do. I called them and they said I would have to return to dealership so they can look at it. So no one bothered to check their work and now I’m severely inconvenienced More
by RGAUTHIER1352
Employees Worked With
