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Crown Buick GMC

Metairie, LA

4.7
2,734 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,734 reviews

December 29, 2023

Zach was terrific. From my first phone call through the completion of the deal he was courteous, clear, efficient, and respectful. A great to the dealership. I would hi More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Great service, greater atmosphere, they make you feel like your at home and more than comfortable More

by lavonrobottom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

The reason for the rating is due to the length of time my truck was in shop before being diagnosed. What’s the purpose of having an appointment if the truck is going to sit in shop for 4 days before it is lo More

by MTNOBILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katelyn
Feb 14, 2024 -

Crown Buick GMC responded

Hello , we apologize for the inconvenience you experienced with your service. It's disappointing to hear that the service did not meet your expectations, and we appreciate you bringing this to our attention. Please reach out to us directly so we can address the issue promptly and ensure that your future experiences with us are satisfactory. rgurtner@crownbuickgmc.com Thank you for your understanding. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

December 29, 2023

Great experience! Easy and stress free!! Highly recommend this dealership if you're looking to buy a car!!! More

by daddyo320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Duck is the best. He made purchasing my new truck easy. I will definitely use him in the future More

by patrick87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Repairs were done in a timely manner. Price was to high. Other than that good customer service and providing transportation to be picked up a d brought to and from repair shop. More

by GAYNELLJOHNSON1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

very good service writer and very efficient with the paper work to the service tech More

by CHESTERPDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Great experience! Easy and stress free!! Highly recommend this dealership if you're looking to buy a car!!! More

by dvedros63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Everthing was very easy and people were so helpful. Service was quick and and polite More

by FIELDINGGERALYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Merkle
December 23, 2023

Service was awesome! The turnaround was very fast and a smooth process. They got me out of a jam and I really appreciated it! More

by DSCOTT2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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