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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,734 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,734 reviews

January 03, 2024

I am very happy with our purchase. They made the process very easy. We are extremely grateful. More

by JOEL.DURAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 03, 2024

Great purchase experience! Staff is friendly and professional. Will definitely be back for my next purchase! More

by TGUELDNER6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2024

I went in for a low beam headlight being out and it was just a light bulb. The service was performed rather quickly and everything went well. More

by MLOCKHART313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
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January 01, 2024

Always personal and excellent service. They go above and beyond for their customers and there's never ant xxxxxxxx. More

by DCYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Crown Buick GMC responded

Hello! We're delighted to hear that you consistently receive personal and excellent service from us! Providing exceptional service and going above and beyond for our customers is always our priority. Thank you for your kind words and for trusting us with your needs. We look forward to continuing to exceed your expectations in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

January 01, 2024

I was disappointed that I was charged $12 for an estimate for future work on my truck. More

by jnoehl58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
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Feb 14, 2024 -

Crown Buick GMC responded

Hello, we apologize for any confusion regarding the charge for the estimate on future work for your truck. Our aim is always to provide transparent and fair pricing, and we regret if this did not meet your expectations. Please contact us directly to discuss the charge, and we'll do our best to address your concerns and ensure your satisfaction. Thank you for bringing this to our attention. Rgurtner@crwonbuickgmc.com Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

January 01, 2024

Kyke is awesome Fast and essy ti work with Wouldnt go anywhere elsefir service to my sierra More

by sandy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
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Feb 14, 2024 -

Crown Buick GMC responded

Hi there! Thank you so much for your kind words! We're thrilled to hear that Kyle provided you with excellent service and made your experience fast and easy. We truly appreciate your loyalty and trust in us for servicing your Sierra. If you ever need anything in the future, please don't hesitate to reach out. We're here to help! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

December 31, 2023

Fast and great service, received a great car with every feature you can ask for at an affordable price More

by BRYANLAMBERT122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
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Feb 14, 2024 -

Crown Buick GMC responded

Hey Bryan, Glad you're cruising happily with all the bells and whistles without breaking the bank! We truly appreciate your business. If you ever need anything in the future, please don't hesitate to reach out. We're here to help! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

December 31, 2023

Good experience on time service, unexpected comp service. Don't know what else to say. More

by JIM.MELANCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Crown Buick GMC responded

Hey Jim, We're glad to hear that you had a good experience with us. Your feedback is valuable to us, and we appreciate your positive review. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your automotive needs! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

December 30, 2023

He was patient, helpful & friendly! I would highly recommend to others & would work with him again! More

by Jan1437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2023

Techs are thorough with inspections. I’ve never had any issues with their work. Service writers are knowledgeable and do their best to work with customers More

by LWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Crown Buick GMC responded

Hello! We're glad to hear that our technicians and service advisors provided a great experience. Thank you for your feedback and for choosing us for your automotive needs! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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