Crown Acura - Service Center

BART THE GREAT Bart Bartley was my service person today. He was prompt, affable, and very able. The whole experience of a basic service was brief and pleasant. I h Bart Bartley was my service person today. He was prompt, affable, and very able. The whole experience of a basic service was brief and pleasant. I highly recommend Bart Bartley and Crown Acura! More

Awesome service!! Thank you Julian for your exceptional help getting my car back on the road as quickly as possible! Friendly and very knowledgable too. My car is my of Thank you Julian for your exceptional help getting my car back on the road as quickly as possible! Friendly and very knowledgable too. My car is my office so when it's down Sonia my business! Thanks again! More

EXCELLENT Total experience is EXCELLENT!!! Everyone from service techs/reps (Bart Bartley n Chris Sanborn) are truly wonderful, the entire staff is as well!!!! Total experience is EXCELLENT!!! Everyone from service techs/reps (Bart Bartley n Chris Sanborn) are truly wonderful, the entire staff is as well!!!! Always greeted with a big smile n hello, service is painless NO worries, on time n wait area is extremely comfortable!!!!! Thank you!!!!! More

Quality Car Care I can't say enough great things about John Shaw of Crown Acura. Every time I have a car issue, large or small, he gives me top-notch service. He is I can't say enough great things about John Shaw of Crown Acura. Every time I have a car issue, large or small, he gives me top-notch service. He is always friendly, efficient and helpful. I'm a teacher and during the first week of school I had issues with my car failing to start correctly. I called the service department to tell John my concerns. Without skipping a beat, John told me to bring in my car and he'd check it out. It turns out that I needed a new battery. John squeezed me into the service schedule after he quickly diagnosed my car problem. It was a busy day, so I know this was no easy task. John was calm and so friendly even when I was concerned about finding a way of fitting me in. I wish all my service experiences were this exceptional! It seems harder and harder to find employees who are as dedicated to customer service as John Shaw is. Thank you, John, for caring about my problem, my time and my comfort. This experience at Crown Acura was 5 star quality, yet again! More

Friendly and Efficient Service Our older model mdx had a recall open, made my appointment on line, pulled in and Bart was very efficient and friendly. Everything was done in a re Our older model mdx had a recall open, made my appointment on line, pulled in and Bart was very efficient and friendly. Everything was done in a reasonable amount of time, I waited, and the waiting areas are very comfortable. This is a well run dealership and the service rep I dealt with was great. More

Great Service Experience. My experience with purchasing vehicles and having them serviced has always been great at Crown Acura, and my experience last week with Bart Bartley wa My experience with purchasing vehicles and having them serviced has always been great at Crown Acura, and my experience last week with Bart Bartley was no exception. Bart was extremely professional and courteous, and he made sure my RLX was serviced properly and quickly. More

Awesome service! I had my car inspected after getting a notice for a recall and Julian took great care of me and my vehicle! He kept me informed of what to expect, wha I had my car inspected after getting a notice for a recall and Julian took great care of me and my vehicle! He kept me informed of what to expect, what they’re checking for, and if there were any additional costs. Julian was also considerate to inform me as to what to expect in terms of future costs for other maintenance that I could do now versus in the future. I was very pleased with my service. Thanks Julian! :) More

Best service! Logan lane is always very helpful and fast at what he does. I came in and out of the dealership in no time at all best service ever! Logan lane is always very helpful and fast at what he does. I came in and out of the dealership in no time at all best service ever! More

Greatest advisor! John Shaw couldn’t be more friendly or helpful when you are having your vehicle serviced. The way he interacts with all of the customers that are havi John Shaw couldn’t be more friendly or helpful when you are having your vehicle serviced. The way he interacts with all of the customers that are having service done makes everyone feel special. He is very knowledgeable, you know that he is taking care of you like a friend would. Sincerely, Chris St Peters More

Great service with Chris Sanborn. The wait time was right on time.Chris Sanborn was helpful and explained the service that was done on my auto.The dealership is bright and clean. The wait time was right on time.Chris Sanborn was helpful and explained the service that was done on my auto.The dealership is bright and clean. More