Crown Acura - Service Center

Awesome Service! I recently had an oil change done on my new MDX, Logan was great and very helpful for the whole process! Will definitely be returning! I recently had an oil change done on my new MDX, Logan was great and very helpful for the whole process! Will definitely be returning! More

Oil Change Logan Lane assisted me in having my 2012 Buick oil Changed. I always get great service and actually enjoy my experience there. They always do a great Logan Lane assisted me in having my 2012 Buick oil Changed. I always get great service and actually enjoy my experience there. They always do a great job on my car and usually finish before promised. More

Bart Barley Bart is a great asset to this dealership representing it with the highest customer service I have ever received. Bart is very professional, efficient Bart is a great asset to this dealership representing it with the highest customer service I have ever received. Bart is very professional, efficient, friendly and a great communicator. If one is waiting for the car to be service he goes over all the amenities the dealership has to offer and stays in touch to make sure all is ok.... I would recommend Bert to anyone knowing that he will give the best service ever. Maria Menendez More

I would recommend John Shaw to everyone In all the years I've been taking cars to dealers for service I can think of only one other service underwriter who measures up to John Shaw. John is In all the years I've been taking cars to dealers for service I can think of only one other service underwriter who measures up to John Shaw. John is very professional. Rather than leaving minor, but important items to the service techs, he will do them himself. He is proactive in making certain you get excellent service and when your car is ready, he will walk you out to your car to be certain everything is done to your satisfaction. And he personable, to boot. His 28 years with Crown show in how he treats and values his customers. More

Everything went very smoothly. Everything was explained very thoroughly. Pleasant staff. Julian was above and beyond as a service advisor. I would certainly patronize this dealer Everything was explained very thoroughly. Pleasant staff. Julian was above and beyond as a service advisor. I would certainly patronize this dealer again. The operation was smooth and everything promised was delivered. I had the opportunity to go in the shop and it was clean as well. More

Bart is awesome Bart will go above and beyond to solve any issues and to keep a customer happy. He goes the extra mile every time I had to go for service. Excellent c Bart will go above and beyond to solve any issues and to keep a customer happy. He goes the extra mile every time I had to go for service. Excellent customer service and extremely knowledgeable. Highly recommended advisor. More

Outstanding employee Bart Barley has always been so helpful and knowledgeable in working to help me with my Acura. He has always taken time to cover information and answe Bart Barley has always been so helpful and knowledgeable in working to help me with my Acura. He has always taken time to cover information and answer my questions. More

Worked with Julian Bitar today. He was great. Very polite and knowledgeable about my vehicle and services needed. Very happy with my service today. Usually work with Bart Bartley, who is always grea polite and knowledgeable about my vehicle and services needed. Very happy with my service today. Usually work with Bart Bartley, who is always great. Both guys do a great job. More

Routine oil change made for a nice time out of the office This was the second scheduled service for my RDX. I was promptly greeted upon my arrival and was checked in by a service tech. Bart walked me through This was the second scheduled service for my RDX. I was promptly greeted upon my arrival and was checked in by a service tech. Bart walked me through what was included in the service and we discussed the two other minor issues I've been having with the vehicle. I worked on my laptop from the impeccably clean cafe and enjoyed a latte from the complimentary coffee bar. Gillian Barnes, Crown's wonderful saleswoman, stopped over to say hello. My service was completed far sooner than I expected and Bart was able to offer me special pricing on the oil change due to a promotion. I have been very pleased with Crown Acura for both sales and service. Although I don't live close to the Crown location, I am happy to make the drive. Thank you! More

Julian Bitar was my service representative, he was very attentive, timely, helpful & courteous. He listened & helped me to make important decisions. Acura always does excellent work. Luv my RDX attentive, timely, helpful & courteous. He listened & helped me to make important decisions. Acura always does excellent work. Luv my RDX More