Crown Acura - Service Center

Great Service I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick se I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick service at Crown, nice to see same person year after year. More

Service Advisor John Shaw is amazing as always! He always answers all of my questions, explains in detail, and is very knowledgeable. If you ever need service or just have questions I would refer him! Than answers all of my questions, explains in detail, and is very knowledgeable. If you ever need service or just have questions I would refer him! Thanks John once again for a wonderful experience! More

Had a delayed start due service red dealing with prior customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator switch replacement. Service items covered were an o customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator switch replacement. Service items covered were an oil change and tire rotation with balancing. Things were completed sooner than expected without any problems or issues. Rep gave me a preliminary total cost which covered everything. He kept me advised of what was going on and estimated time of completion. Nice job More

Best Acura Dealership in Florida This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something t This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something the other Dealership said was impossible to do ! THey replaced my transmission all in a 3 day period which was done with little stress. John was great! made the whole process smooth, kept me updated and went above and beyond and I am Very Satisfied.I will come here for my next Acura and recommend this dealership to all that ask. I also will bring John all my service needs and recommend him as well. More

I always contact Bart when I need work done on my RSX. It's a older car and dealer prices for repair can be hard to justify on something worth so little but he helps keep things prioritized and manageable It's a older car and dealer prices for repair can be hard to justify on something worth so little but he helps keep things prioritized and manageable understanding that I have to do some of the work myself. I usually wait for work to be done and Bart is always ready when I arrive, shows me around the waiting facilities, and gets the work done quickly. Highly recommended. More

Great service as always. I took my Acura MDX in for new tires and as always, Bart was prepared for me as soon as I arrived. He advised me of what was going to be done and app I took my Acura MDX in for new tires and as always, Bart was prepared for me as soon as I arrived. He advised me of what was going to be done and approx. how long it would take, he even brought a tire into his office to show me exactly what they were putting on. I requested to have my front inside window cleaned as I do a terrible job of it and was leaving for a trip and Bart made sure it was done to perfection. He reminds me of the three waiting areas, warm cookies, my fav, drinks and phone chargers. More

Service. Dept I had the extra diamond coating done on my RDX. Looks beautiful. Logan Lane did a great job. They all have been focused on customer service. That m I had the extra diamond coating done on my RDX. Looks beautiful. Logan Lane did a great job. They all have been focused on customer service. That means so much to me. Looking forward to working with Crown in the future. More

Love Gillian Barnes and Keith from Sales and Finance. Today also had great experience with Julian Bitar from Service. Great Place and Great People. Thank you very much. Joanna W. Today also had great experience with Julian Bitar from Service. Great Place and Great People. Thank you very much. Joanna W. More

Bart was great. On Friday afternoon I discovered an unusual sound coming from our RDX. We had a 2500 km road trip starting on Sunday. Although the service department was booked full Saturday, he squeez unusual sound coming from our RDX. We had a 2500 km road trip starting on Sunday. Although the service department was booked full Saturday, he squeezed us in and solved our problem. That’s your time to shine. When an unscheduled customer has immediate issues and you take care of it. Thank you Bart More

RLX service John Shaw was excellent in communicating the repair needed, He was able to identify this repair was covered under warranty and proceeded with the repa John Shaw was excellent in communicating the repair needed, He was able to identify this repair was covered under warranty and proceeded with the repair in a timely manner. John has been my service representative for over 10 years and he and the behind the scene of repairman always delivers great service. More