Crown Acura - Service Center

Service is A PLUS!!! Ive owned a lot of cars and the service at Crown and John Shaw are the best by far. HIGHLY RECOMMEND service at Crown and John Shaw are the best by far. HIGHLY RECOMMEND More

Crown Acura always treats me like royalty at every service visit. From their friendly staff, to the complimentary coffee, to their convenient courtesy ride. They even washed and vacuumed my vehicle! J service visit. From their friendly staff, to the complimentary coffee, to their convenient courtesy ride. They even washed and vacuumed my vehicle! John always makes the service appointment a pleasant experience. I look forward to going to the dealership where I know me and my vehicle are in good hands! More

Gil, aka Gillian Barnes has helped us from day 1! She’s knowledgeable, patient, understanding, nice and honest! When I decide to buy another Acura, I’ll definitely be reaching out to her! Meanwhile, the knowledgeable, patient, understanding, nice and honest! When I decide to buy another Acura, I’ll definitely be reaching out to her! Meanwhile, the dealership is clean, the folks are attentive and nice and they care about their customers! More

Bart was excellent. He was friendly and professional. My appointment was right on time. Bart explained everything and kept me updated on the status. Great experience! appointment was right on time. Bart explained everything and kept me updated on the status. Great experience! More

I had my 2019 MDX in for routine service and a rattle. John Shaw was persistent in working with the tech to solve the issue. Rattle gone!! John Shaw was persistent in working with the tech to solve the issue. Rattle gone!! More

When the A/C in my RDX went out in the 100-degree temps, I might have sweat a little but I certainly didn't panic. That's because I knew that when I called Bart Bartley, he would get me "fixed up" in no tim I might have sweat a little but I certainly didn't panic. That's because I knew that when I called Bart Bartley, he would get me "fixed up" in no time flat. And he did! Always delivers what he promises and takes time to explain the repair...even to a woman...lol. If I could give him 6 stars, I would-******! More

Julian was helpful and quick to resolve my issues. He worked with me to schedule a time that worked with my schedule. I dropped off my car for maintenance in what was supposed to last 2-3 hours, was fini worked with me to schedule a time that worked with my schedule. I dropped off my car for maintenance in what was supposed to last 2-3 hours, was finished in 1 hour. Very satisfied with the result. More

Bart is my service go to person. He is professional & and friendly. Five star service all the way. happy 2 work with him. thank you friendly. Five star service all the way. happy 2 work with him. thank you More

Bart did a great job from A-Z. Time to check me in and out was short, he contacted me during the service work for additional details, and the service was prompt. out was short, he contacted me during the service work for additional details, and the service was prompt. More

Bart B. coordinated my service and everything so far has been A+!. I got in on time and after inspection another urgent service was identified and the folks at Crown Acura were able to get all it completed been A+!. I got in on time and after inspection another urgent service was identified and the folks at Crown Acura were able to get all it completed in a very timely manner. More