Crown Acura - Service Center

ALWAYS TOP-NOTCH Every service appointment with John Shaw is always exemplary and 29 June was no different. I had to unexpectedly reschedule a previous appointment the week prior but with John’s gracio Shaw is always exemplary and 29 June was no different. I had to unexpectedly reschedule a previous appointment the week prior but with John’s gracious help we found a convenient alternative the following week. Without fail every engagement with John is a pleasure and no matter whether it’s a routine service or an emergency maintenance issue, he is so helpful and professional. This time was a regular service that was estimated to take 2 1/2 -3 hours butJohn knew I was staying so he made sure my RDX was taken immediately to the service bay and was regularly checking on its progress and keeping me posted. And amazingly John had my car ready (and washed too!) in under 2 hours!! John and the service technician (Chris Renaud) were terrific. Thank you so much!! More

Friendly/professional/experienced. We will never purchase, lease or service anywhere else. It All started with our senior sales consultant Gillian Barnes to Juanito (Jay) Rudio in fina We will never purchase, lease or service anywhere else. It All started with our senior sales consultant Gillian Barnes to Juanito (Jay) Rudio in finance and now, Bart Bartley in service! Had our 22’ MDX serviced today 7/15/23 and we couldn’t be more pleased with Bart’s service, he’s on point every visit. Proud to be one of Crown Acura’s customer!! Michael J Terrell More

John had always been my service advisor here at Crown Acura. It is always a pleasure when working with John. Acura. It is always a pleasure when working with John. More

Crown Acura does a great job servicing my 2014 ILX. Logan Lane does a great job being creative to get our car serviced in a timely manner Logan Lane does a great job being creative to get our car serviced in a timely manner More

Continuous Excellent service - John Shaw and team - Crown Acura John Shaw has been my service advisor for several years - my recent unscheduled visit on 6/1 was the usual great experience- professional- f Acura John Shaw has been my service advisor for several years - my recent unscheduled visit on 6/1 was the usual great experience- professional- friendly- timely. More

Bart was great at reviewing my service needs and explaining what needed to be done. explaining what needed to be done. More

Always excellent customer service from John Shaw and the Crown Acura team. It’s a pleasure to be a customer there. Crown Acura team. It’s a pleasure to be a customer there. More

Excellent environment with polite and professional staff especially its service department personnel. The service department is well equipped to serve clients like myself. especially its service department personnel. The service department is well equipped to serve clients like myself. More

Thank you Bart Bartley for always being professional and informative every time we come in for service. You make the experience enjoyable. informative every time we come in for service. You make the experience enjoyable. More

John Shaw is always so pleasant and helpful when bringing my car in for service. Quick check in. my car in for service. Quick check in. More