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Crown Acura

Clearwater, FL

4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

February 12, 2024

Always get the best service from BART Bartley …. Easy check in No wait, Quick service clean car, clean dealership, and all smile great price. Love the courtesy😇🎉🎉🎉 More

by sdans5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Crown Acura responded

Thank you for leaving Bart this 5-star review! Providing quality and efficient service is so important to us, and we are glad that his efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

February 12, 2024

I'm very happy to have John Shaw as my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership More

by Plaumari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Crown Acura responded

Thank you for leaving John this wonderful review! He will be delighted to hear of your kind words and to know that you deeply value his service. It is an honor to have earned your recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 12, 2024

I’m glad this is the dealership on my area all the employees are very professionals starting from my advisor John Shaw, More

by Plaumari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Crown Acura responded

Thank you for your excellent review! Our guests' satisfaction is our utmost priority, and we are glad that John provided you with 5-star service. We hope that you continue to choose us for all of your future automotive needs. Take care!

February 10, 2024

David our salesman was polite, professional and very knowledgeable about the vehicle I purchased. Will definitely go back. More

by stevied50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Crown Acura responded

Thank you for your positive review! We greatly appreciate the opportunity to work with you, and we are pleased that David was both kind and helpful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

February 09, 2024

Thank you Mike Patton for all your help! You were extremely helpful and made us feel comfortable. More

by callus-wingmen.06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
Feb 13, 2024 -

Crown Acura responded

Thank you for leaving Mike this positive review! We are glad that he took great care of you. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Safe travels!

February 05, 2024

I have being going to Crown Acura for over 20 years and when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive More

by Zeekhan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Crown Acura responded

Thank you for your excellent review! We are honored by your continued business over the past 20 years, and we are so glad that John consistently takes great care of you. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2024

I have bought my cars from only Crown Acura for the last 29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout o More

by Roxy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Patton
Feb 05, 2024 -

Crown Acura responded

We greatly appreciate you for leaving Sophie, John and Mike this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were highly professional, nice and wonderful to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Acura team!

February 03, 2024

John Shaw is excellent. He is very thorough and knowledgeable. I highly recommend their service group. I am always been happy with it More

by Whitenight5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Crown Acura responded

Thank you so much for leaving John this positive review and recommendation! We are glad to hear that John took great care of you and your automotive needs. We are happy to know that he was very thorough and knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

February 02, 2024

I have been coming to Crown Acura for cars and service for 20 years. During this time, I’ve had my car serviced by John Shaw. He is professional, kind, and knowledgeable. Whether it is an A1 service, or More

by karen.whitehurst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Crown Acura responded

Karen, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional, kind and knowledgeable. We appreciate your continue business with us here at Crown Acura for 20 years. We look forward to continue serving you and your future automotive needs for many more years to come.

February 01, 2024

John Shaw one of the service managers is a perfect 10 if you need service . I have been coming here for 20 years and have leased many Crown Acura’s and the reason I keep coming back is because of John Shaw More

by GB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Crown Acura responded

GB, Providing exemplary and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he is the reason you keep coming back because he is the best of the best. We are honored by your repeat business with us for 20 years. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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