Crown Acura

I have bought my cars from only Crown Acura for the last 29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout o 29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout out to Sophie Morris, the GM. She is more than fair and transparent. I so appreciate all of her efforts in making my sale a quick turnaround. Sophie is so nice and just wonderful to work with! Thank you! Also a shout out to John Shaw, my amazing go to service manager, who got the ball rolling for me. John is the best! Thank you! With the specific transaction, I worked with Mike Patton, who is extremely efficient, preparing all the paperwork ahead of time. Mike is professional and extremely pleasant to work with and more than accommodating.. He graciously helped me to clear stuff out of my old car. Not an easy task! He took care of every detail. I appreciate all of his extra efforts! Thank you! Lastly, I worked with Ashlee Proefke, the Business Manager. I cannot say enough good things about Ashlee! I have worked with her in the past, and found her to be incredibly knowledgeable and articulate about all of the programs that are available. With this transaction, it was no different. Ashlee always works hard to find the best deal for her customers. She is so wonderful and pleasant and easy to work with. Her excellence is unparalleled! I so appreciate all of her efforts in getting me an exceptional deal! As I stated above, I only buy cars from Crown Acura. And now you know why! I highly recommend Crown Acura in all aspects, from management to sales to service. They do it all with the highest level of professionalism and enthusiasm. You will never be disappointed! More

John Shaw is excellent. He is very thorough and knowledgeable. I highly recommend their service group. I am always been happy with it He is very thorough and knowledgeable. I highly recommend their service group. I am always been happy with it More

I have been coming to Crown Acura for cars and service for 20 years. During this time, I’ve had my car serviced by John Shaw. He is professional, kind, and knowledgeable. Whether it is an A1 service, or for 20 years. During this time, I’ve had my car serviced by John Shaw. He is professional, kind, and knowledgeable. Whether it is an A1 service, or a tire repair, I know my car will be professionally repaired in a timely manner. John is a great asset to the dealership. Thank you, John! More

John Shaw one of the service managers is a perfect 10 if you need service . I have been coming here for 20 years and have leased many Crown Acura’s and the reason I keep coming back is because of John Shaw you need service . I have been coming here for 20 years and have leased many Crown Acura’s and the reason I keep coming back is because of John Shaw !!! He is the Best of the Best!!! More

This was my first visit to Crown and I was greeted by Kai. I was interested in a pre-owned RDX and we looked at several. Kai was pleasant and very knowledgeable about the vehicles and knew what I wanted Kai. I was interested in a pre-owned RDX and we looked at several. Kai was pleasant and very knowledgeable about the vehicles and knew what I wanted based on my interests. I found the perfect RDX in tip-top condition at a fair price with excellent customer service. I highly recommend Kai. More

Bart Bartley delivered an outstanding experience during my recent service. He was exceptionally helpful and efficient, providing detailed explanations of the work done on my car. His speedy and thorough as my recent service. He was exceptionally helpful and efficient, providing detailed explanations of the work done on my car. His speedy and thorough assistance, coupled with a friendly demeanor, made the entire process smooth and enjoyable. More

Bart Bartley consistently provides excellent service. He is always willing to accommodate my schedule and clearly explains any service concerns and related costs. He is always willing to accommodate my schedule and clearly explains any service concerns and related costs. More

I have been going to Acura for many years for service on my vehicles. John is always so helpful, friendly and informative. Always the best customer service my vehicles. John is always so helpful, friendly and informative. Always the best customer service More

John Shaw has gone ABOVE and BEYOND in providing exemplary services for our MDX. John not only accommodated scheduling our car pretty quickly but it was completed within the hour. Talk about outsta exemplary services for our MDX. John not only accommodated scheduling our car pretty quickly but it was completed within the hour. Talk about outstanding customer service! He was a life-saver in helping our family get our vehicles serviced sooner than later and avoid any inconvenience. Thanks so much John and the entire Crown Acura team! More

John Shaw once again exceeds our expectations in providing service. He even helped me squeeze into an emergency appointment today to address a potentially dangerous tire issue on my MDX. He’s the r providing service. He even helped me squeeze into an emergency appointment today to address a potentially dangerous tire issue on my MDX. He’s the reason we keep purchasing Crown Acura vehicles the confidence of making a great quality purchase along with the peace of mind of getting top notch professional service as owners! We are a proud Crown Acura family! More