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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

April 12, 2024

Great customer service and quality work. Clean, snack and waiting areas are very nice. Friendly service. More

by emaraia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Crown Acura responded

Emaraia, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were very nice and friendly. Please do not hesitate to let us know how we may be of further service to you.

April 04, 2024

Outstanding service after I needed a repair while traveling near Clearwater. Highly recommend Bart as an advisor. Personable, explained everything clearly, and went out of his way to ease my travel p More

by William Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Crown Acura responded

William, We are grateful for you leaving Bart this stunning review and recommendation! We are thrilled to hear that Bart took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was personable, explained everything clearly and went out of his way to ease your travel pains. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 25, 2024

John & Crown Acura are perfection. The entire experience once I enter the doors are nothing but professional, friendly, has such a homey feel. Thanks for everything always, Steph. More

by missshelton321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai Walden
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Mar 26, 2024 -

Crown Acura responded

Providing quality and efficient service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was professional and friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

March 23, 2024

Overall great experience at Crown, Logan is awesome always a professional, his team is superb More

by Steelcity!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Crown Acura responded

Steelcity, Providing quality and efficient service is so important to us here at Crown Acura and we are glad that Logan's efforts could meet your satisfaction! We are thrilled to know that he was professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

March 14, 2024

Excellent service , John Shaw is always extremely professional and polite. Always a great experience working with him at Crown Acura More

by Ryon Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Crown Acura responded

Ryon, Providing impeccable and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was extremely professional and polite. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

March 12, 2024

John Shaw is amazing. He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and h More

by Paul Belanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai Walden
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Mar 12, 2024 -

Crown Acura responded

Paul, We are grateful for you leaving John this stunning review! We are thrilled to hear that John took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was amazing, friendly and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 11, 2024

John Shaw helped us with a last minute service request. He is very helpful. Great service! More

by JT
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Crown Acura responded

JT, Thank you so much for leaving John this fantastic review! We are glad to hear that John took amazing care of you and your automotive needs. We are happy to know that he was very helpful. Please do not hesitate to let us know how we may be of further service to you.

February 27, 2024

Superb Courtesy Service On 19 February 2024, I brought my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he k More

by Debj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Crown Acura responded

Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that John provided you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!

February 19, 2024

John Shaw is excellent! Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I w More

by Pam A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Crown Acura responded

Pam, Thank you so much for leaving John this fantastic review! We are glad to hear that John took amazing care of you and your automotive needs. We are happy to know that he was knowledgeable, professional and honest. Please do not hesitate to let us know how we may be of further service to you.

February 14, 2024

John Shaw was my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership. More

by acura333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Crown Acura responded

Providing impeccable and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was very kind, knowledgeable and professional. Thanks for leaving him the recommendation! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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