Back

Crown Acura

Clearwater, FL

4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
Contact Dealership

18911 US Hwy 19 N

Clearwater, FL

33764

Directions

By Type

Showing 3,408 reviews

January 04, 2022

John Shaw in the service department is phenomenal. He goes above and beyond for his customers and always has a positive and professional demeanor with everyone. More

by KristinV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Acura responded

Kristin, We are so glad that John provided you with the A+ service that you so much deserve! It is our pleasure to assist you in any way possible. Thank you so much for your excellent review! We hope to see you again the next time your vehicle is ready for service.

January 04, 2022

Berto Barrios was an amazing salesman. He was knowledgeable and he made my car buying process stress free. After weeks of searching for a car I finally found a car that I'm happy with. Thank yo More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Berrios
Jan 05, 2022 -

Crown Acura responded

Tina, We are so glad that Berto could get you into your perfect vehicle- while providing you with a hassle-free and remarkable experience! We greatly appreciate the opportunity to work with you. Thank you so much for your wonderful review! We wish you the safest of travels in your new ride!

January 04, 2022

I was sold unnecessary services I did notwant on a lease I was sold unnecessary services I did not want on a lease car with 15K miles More

by lindabbernstein
Recommend Dealer
No
Employees Worked With
Logan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Crown Acura responded

lindabbernstein, Thank you for your review alerting us to your concerns and giving us the opportunity to provide a mutually-agreeable resolution. Darren Hutchinson, General Manager

January 03, 2022

Beautiful, sparkling dealership. Great presentation. Everyone so nice. Great coffee área, clean bathrooms. Felt very welcome More

by Migdalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Acura responded

Thank you for sharing your positive review! We are delighted that our team could provide you with top-notch experience! We greatly appreciate your business. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

January 02, 2022

working with sales rep Gillian at Crown Acura made one of my best experiences buying a new car she was very attentive kept me up to date and very helpful More

by jscoolguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Acura responded

Thank you for taking the time to leave Gillian this wonderful review! We are so glad that she took great care of you and made your experience with us top-notch! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of Gillian and the entire team! Safe travels!

January 01, 2022

Love my new MDX! We loved working with Gillian B. She was very helpful and knowledgeable with all the new features! More

by April Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Acura responded

April, Congratulations on your new Acura MDX! Gillian will be honored to know that you deeply valued her assistance with your special purchase! Thank you so much much for your wonderful review! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 30, 2021

We enjoyed working with Kyle Vonnes and Chris Eaton to completer our purchase. They were exceptional to work with and we are enjoying our new car. More

by Theblackngold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eaton , Kyle Vonnes
Jan 04, 2022 -

Crown Acura responded

Thank you for sharing the positive experience you had with Kyle and Chris! We are so appreciative of the opportunity to work with you, and we are so glad that they provided you with the quality service that you so much deserve! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 29, 2021

EXEMPLARY service from John Shaw as always! I’ve been going to Crown and dealing with John for 10 years now with my first RDX then he helped me when I was ready trade in that vehicle for my new one this More

by Debj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Crown Acura responded

Deb, Thank you so much for your wonderful review! We are honored by your continued business, and we are overjoyed that John provided you and your vehicle with exceptional care during your most recent visit! It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

December 28, 2021

Unbelievably great experience working with Ashlee Proefke of Crown Acura in Clearwater. I purchased my first Acura in 2006 from Crown Acura which was a great experience from the get-go. I purchased a 2004 More

by jeff.lamm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Crown Acura responded

Jeff, Thank you for taking the time to leave us this amazing review! We are honored that you took the time to visit us, and we are so glad that Ashlee could provide you with the quality service that you so much deserve! She will be delighted to know how confident you are in her efforts. Congratulations on your new 2021 Acura TLX A-Spec- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service!

December 28, 2021

I highly recommend Bart Bartley as a service advisor at this dealership. I have been a customer at Crown Acura since purchasing my Acura RDX in 2017. I have been using Mr. Bartley in the service departme More

by nsweet51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Crown Acura responded

Thank you for taking the time to leave Bart this wonderful review and recommendation! We are so glad that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. We wish you the safest of travels. Please do not hesitate to let us know how we may be of further service to you in the future!

...
65
...