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Crown Acura

Clearwater, FL

4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,408 reviews

January 10, 2022

Took my Acura in for routine service last week to Crown Acura. Julian Bitar was my service advisor. Julian greeted me promptly, discussed all recommended work in advance and gave me an estimate of the co More

by carguy100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jan 10, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Julian took great care of you and your vehicle throughout your visit, It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service!

January 10, 2022

Julian did a excellent job taking care of me and following thru and resolving a issue I had. I appreciate the help and want to give a 5 star review to Scott and Bart as well. Thank you. St More

by Stephenv1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Jan 11, 2022 -

Crown Acura responded

Stephen, Thank you for taking the time to leave us this wonderful review! We are so glad that Julian, Scott, and Bart took great care of you throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 10, 2022

When I went to Acura for the 1st time this past weekend it completely changed my perception of car shopping. Arash came to meet us on the lot and he had great energy, was very knowledgeable and so professi More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arash Tamaddonzia
Jan 10, 2022 -

Crown Acura responded

Jennifer, Thank you so much for your wonderful review and recommendation! We are honored that you took the time to visit us, and we are so glad that Arash, Sophia, and Greg provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

January 09, 2022

The Crown Service Department is amazing. John Shaw always goes above and beyond to ensure that I have a well-serviced vehicle, delivered in a timely manner, especially when I wait. When I have to wai More

by Ann-Marie (Marcelline)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Crown Acura responded

Ann-Marie, Thank you so much for your wonderful review! We are so glad that John and the team could consistently provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future.

January 07, 2022

Great Job working with Julian Bitar, keep me posted on all repairs. great over all More

by rrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jan 07, 2022 -

Crown Acura responded

Thank you for your 5-star rating! We are delighted that Julian took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 06, 2022

I had excellent service from Julian Bitar at Crown. He was helpful and patient when I had to postpone my appointment twice! Thank you Justin More

by Jkl1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jan 07, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Julian provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

January 06, 2022

I can't say enough about my great experience with Crown Acura! Ashlee Proefke is amazing - a true professional with a great personality - listens (a rare trait in sales!) and attentive to what I was looki More

by rosepietras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eaton
Jan 06, 2022 -

Crown Acura responded

Rose, Thank you so much for your wonderful review and recommendation! Providing a seamless and exceptional experience is always our goal, and we are delighted that Ashlee's and Chris's efforts met your satisfaction! We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

January 05, 2022

My thanks to Bart Bartley, Service Advisor at Crown Acura in Clearwater. Bart went above and beyond to help me with a Michelin tire replacement for my 2020 MDX. I was in a jam with damage to the sidewall t More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Crown Acura responded

Mike, Thank you so much for your positive review! We are so glad that Bart could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 04, 2022

John Shaw always demonstrate professionalism which includes quality and punctuality whenever my car is brought in for any type of service!! John, thank you for all you do!! CLB More

by Borders, CL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Acura responded

Thank you for taking the time to leave John this 5-star review! We are overjoyed that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

January 04, 2022

Gillian Barnes made buying a car a breeze! She is very professional and listens to your needs when buying a vehicle. If you are interested in a new/used car please give her a call at Crown Acura Clearwat More

by harley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Acura responded

Harley, Thank you for taking the time to leave Gillian this wonderful review and recommendation! Providing a seamless and remarkable experience is always our goal, and we are delighted that Gillian's efforts met your satisfaction! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of Gillian and the entire team!

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