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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

July 11, 2024

Working with Mike Patton at Crown Acura was an enjoyable car-buying experience. He was personable, transparent and answered all my questions during the time we worked together. I appreciated his lack of pre More

by crownroyalflush1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Crown Acura responded

Thank you for leaving Mike this incredible review! We are so appreciative of the opportunity to work with you and we are glad that Mike could provide you with exemplary service. We are happy to know that he was personable, transparent and answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Acura team!

July 09, 2024

Thank you so much John Shaw! Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. More

by Debj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Crown Acura responded

Debj, Thank you for leaving John this positive review! We are glad to hear that John took great care of you and your Acura RDX needs. We are happy to know that he was fantastic, so helpful and extremely knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

July 09, 2024

I purchased my car from Crown Acura over a decade ago and have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made s More

by Kelly D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Crown Acura responded

Kelly, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and made sure your experience every time was exceptional. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

July 08, 2024

I worked with John Shaw in the service department and he was very helpful and great to work with! Ann S-R More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Crown Acura responded

AS, Providing quality and efficient service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and great to work with. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

July 08, 2024

I brought my vehicle in for a service over the weekend. As expected, my Service Advisor Bart Bartley provided quality service. He was professional and courteous, and communicated what action was needed f More

by MONITAYLOR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Patton
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Jul 10, 2024 -

Crown Acura responded

We are grateful for you leaving Bart this flawless review! We are thrilled to hear that Bart took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and courteous. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 01, 2024

I Always have great service for my Acura at Crown. Fast and convenient. Thank you, John! More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Crown Acura responded

Jen, Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that John consistently provides you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

June 21, 2024

The customer service I received from Dawaun and Jay will never go unspoken. Dawaun went as far as picking me up from the airport and made sure I did not miss my flight back to Maryland.. If it wasn’t for D More

by Donellwoodson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawaun Howell
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Jun 21, 2024 -

Crown Acura responded

Donell, We are grateful for you leaving Dawaun, Jay and Sophie this extraordinary review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were very nice and won't go unspoken. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Acura team!

June 20, 2024

Very nice dealership. I showed up without an appointment for an oil change and they graciously worked me in. Bart Bartley was amazing! More

by Preach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Crown Acura responded

Preach, we are delighted that Bart was accommodating to your needs servicing your Acura! It is our honor to receive your high regards for our top notch guest care here at Crown Acura. Please enjoy your vehicle until next time!

June 18, 2024

Crown Acura is a top-notch dealer. Our sales person, Richard Morris, is a seasoned pro! He is the best and I would recommend this dealership and Richard to anyone shopping for a luxury More

by Doug H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Crown Acura responded

Doug, We greatly appreciate you for leaving Richard this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Richard could provide you with top notch service. We are delighted to know that he is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Acura team!

June 15, 2024

Bought a used 22 Honda Pilot. Great Dealership with no markup hidden fees and gave me a fair KBB trade in value. Mike Patton is a great and an honest salesman, can’t recommend him More

by Frannelf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Crown Acura responded

Congratulations on your new Honda Pilot! We are so glad that Mike and Jay took great care of you and ensured that our experience was as smooth as possible. Mike will be honored to have earned your kind recommendation. Thank you for your positive review! Safe travels.

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