Crown Acura

The customer service I received from Dawaun and Jay will never go unspoken. Dawaun went as far as picking me up from the airport and made sure I did not miss my flight back to Maryland.. If it wasn’t for D never go unspoken. Dawaun went as far as picking me up from the airport and made sure I did not miss my flight back to Maryland.. If it wasn’t for Dawaun being nice over the phone… I would not have went to Florida to purchase my NSX. I can’t leave the general manager out, Mrs .Sophie very nice person.keep up the good work guys Mr. Dawaun and Mr .Jay keep doing your best for the customers . Don’t worry about nothing as long as you give it your best!! P.S.Dwain The personalize video that you made about the car was the best it was flawless Six More

Very nice dealership. I showed up without an appointment for an oil change and they graciously worked me in. Bart Bartley was amazing! I showed up without an appointment for an oil change and they graciously worked me in. Bart Bartley was amazing! More

Crown Acura is a top-notch dealer. Our sales person, Richard Morris, is a seasoned pro! He is the best and I would recommend this dealership and Richard to anyone shopping for a luxury Our sales person, Richard Morris, is a seasoned pro! He is the best and I would recommend this dealership and Richard to anyone shopping for a luxury automobile. More

Bought a used 22 Honda Pilot. Great Dealership with no markup hidden fees and gave me a fair KBB trade in value. Mike Patton is a great and an honest salesman, can’t recommend him Great Dealership with no markup hidden fees and gave me a fair KBB trade in value. Mike Patton is a great and an honest salesman, can’t recommend him enough. Also Jay Rudio in finance beating my preapproval rate by a big margin. More

John is an excellent service advisory and makes the impossible, possible. I highly recommend John Shaw and Crown Acura! impossible, possible. I highly recommend John Shaw and Crown Acura! More

If you are looking for a transparent and no pressure process go see Evan Lantry! Love my new MDX! process go see Evan Lantry! Love my new MDX! More

John Shaw always accommodates my schedule and goes above and beyond to make sure my vehicle stays in great shape . This is the reason I have been able to keep it for so long ! and beyond to make sure my vehicle stays in great shape . This is the reason I have been able to keep it for so long ! More

Great service at Crown Acura. Our service advisor Logan Lane is wonderful and takes the time to explain what they are going to do. Highly recommend Logan and Crown Acura. Our service advisor Logan Lane is wonderful and takes the time to explain what they are going to do. Highly recommend Logan and Crown Acura. More

We have always had a great experience with Chris Duncanson and Crown Acura. We have been leasing our Acuras from Crown since the mid 90's and I really like the RDX the best. Chris always finds the b Duncanson and Crown Acura. We have been leasing our Acuras from Crown since the mid 90's and I really like the RDX the best. Chris always finds the best deal for us and is a joy to work with. More

John Shaw to the rescue again! ! This time with my new 2024 RDX on 17 May. With all the construction going on in our area my RDX’s (I’ve had three over the past 12 years) have beco ! This time with my new 2024 RDX on 17 May. With all the construction going on in our area my RDX’s (I’ve had three over the past 12 years) have become “magnets” for picking up nails. Very frustrating. John’s assisted me with probably 6 different instances—a few only required a plug but the others required a new tire. This time, I had contacted John near to closing time concerning a weird thumping noise similar to a flat tire. Yet all the tire pressures were reading normal. John, wonderful as always, immediately said to bring it in and I said I’d be there first thing in the morning. Well, when I got in my RDX at 6am the pressure in my right front tire had dropped 2 points. So I knew there was a leak of some sort and fortunately made it from my home near St Pete Beach up to Crown Acura before the pressure dropped a couple more points. The “low tire pressure” sensor finally clicked on just as I was turning into the Acura service bay. John was right there to help me and checked out my tires. Sure enough he found a huge screw/bolt on my right front tire and promptly had my RDX in with the mechanic to see if tire could be plugged—unfortunately it was punctured too far to be salvaged. John was great about getting the service done quickly and I was back on the road within an hour! John is so courteous and always there for his clients. I’m grateful for so many times over the past 12 years to have had John help me with emergency repairs and regular maintenance. Thank you so much! More