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Crown Acura

Clearwater, FL

4.9
3,435 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership ...
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,435 reviews

May 21, 2022

Logan was amazing. I didn’t have an appointment but I did a 7am drop off. He exceeded my expectations and had my car finished within a few hours. (thank you to whoeve More

by Nancy and Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Crown Acura responded

Nancy, Thank you so much for your wonderful review! We are so glad that Logan and the team took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 20, 2022

This is a customer oriented dealer, very knowledgeable and my first experience with the service department for the 1st oil change of my new acura RDX which l purchased from Crown Acura. My assigned servi More

by Kia Guy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Crown Acura responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that Bart's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

May 19, 2022

First time taking my Acura MDX in for service and it was great working with Bart Bartley. He asked insightful questions regarding how I drive the car and made recommendations not just based on mileage, but More

by beswaddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! We are so glad that Bart took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

More
May 19, 2022

Fast and very friendly service advisor and talked to the master tech Greg was very informed about my car .. over all great service !! More

by Sleeperdc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Barry, Mike Winrod, Scott Wienke
May 19, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are pleased that Greg's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 16, 2022

John Shaw in the service department is fantastic! I have had my RDX serviced there three times over the past year and each time he went above and beyond. Crown Acura is extremely lucky to have him More

by lisasshaffer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Crown Acura responded

Lisa, Thank you for leaving John this positive review! We are so glad that he consistently takes great care of you and your vehicle throughout your visits! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

May 15, 2022

Arash contacted me after I put in a request through online chat. It was within 10 mins max. Super responsive all day long with my 200 questions. (I am sure I was irritating but he never ever made me fe More

by Nancy and Keith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arash Tamaddonzia
May 16, 2022 -

Crown Acura responded

Nancy and Christopher, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Arash provided you with top-notch service! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

More
May 15, 2022

Jay was very quick and personable during the final process….signing! In the short time, he made us feel valued. Thank you Nancy and Christopher McCord More

by Nancy and Keith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arash Tamaddonzia
May 16, 2022 -

Crown Acura responded

Nancy and Christopher, Thank you so much for your wonderful review! We are so glad that Jay could make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

More
May 13, 2022

I bought a nice used car from this dealer. The salesman Arash Tamaddonzia was very pleasant to work with and made the process easy. He even drove the new car to my house as I was driving a bor More

by Michael
Recommend Dealer
Yes
Employees Worked With
Arash Tamaddonzia
May 16, 2022 -

Crown Acura responded

Michael, Thank you so much for your positive review! We are so appreciative of the opportunity to work with you, and we are glad that Arash provided you with a smooth and efficient experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

More
May 13, 2022

Had a great experience with John Shaw. I was having difficulty connecting my new phone and he took me in right away and straightened everything in no time at all. More

by spmorelli99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! We are so glad that John took great care of you! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

May 12, 2022

Bart Bartley is very easy to work with. I called and got scheduled and when I brought my car in he already had my paperwork printed. The whole transaction went well. Car back quickly. T More

by tobi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Crown Acura responded

Tobi, Thank you so much for your positive review! We are so glad that Bart could provide you with a smooth, 5-star experience! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Safe travels!

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